Sales Administrator (f / m / d)

CERATIZIT SA; Ralingen; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading company in advanced materials seeks a Sales Administrator to enhance customer service and streamline the quote-to-cash process. The ideal candidate will hold a Bachelor’s degree, communicate fluently in multiple languages, and thrive in a dynamic team environment. The role offers a vibrant working atmosphere with excellent conditions including insurance and flexible working hours.

Leistungen

Attractive work conditions (insurance, company restaurant, flexible working time, free parking)

Intensive initial training and ongoing development

Dynamic team and excellent working atmosphere

Qualifikationen

• Fluent in English and at least one of German, Italian, Spanish, or French.
• Experience in customer service in a similar role in a multinational environment.
• Ability to work analytically and troubleshoot effectively.

Aufgaben

• Manage the quote-to-cash process with high service quality.
• Communicate with customers via email, phone, or on-site visits.
• Monitor customer development in terms of turnover and contracts.

Kenntnisse

Customer management

Analytical skills

Communication

Proactive and self-motivated

Ausbildung

Bachelor’s degree in business or related field

Tools

SAP

Jobbeschreibung

100,000 products and tools made of the strong metals tungsten and molybdenum : This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

As part of our Global Sales organization, the Sales Administrator role is key to relationship management and service level offering towards our customers.

The main purpose of the role is to manage a timely and accurate quote-to-cash process whilst maintaining high quality of service and demonstrating professional & structured customer management.

Ensure a trustful communication with the customer via email, phone or occasional on-site visit

Monitor existing and new customers development in term of turnover, pricing, consumption, contracts fulfilment and take appropriate actions accordingly.

Support S&OP process with updated sales forecasts and inputs and communication customer-initiated priorities

Ensure the quote-to-cash process

Coordinate creation of customer and material master data in ERP system aligned with company standards

Your profile :

Holding a Bachelor’s degree in business or a related field

Speaking fluently English and at least one the following language : German, Italian, Spanish or French.

Having a first experience in acustomer service in a similar role, preferably in a multinational industrial environment. A first use of SAP is a plus.

Being proactive, self-motivated, communicative and customer-centric

Being analytical, troubleshooting, and decision-making capabilities

Strong advantages :

Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)

Responsible work, a dynamic team and an excellent working atmosphere

A thrilling job in an internationally active company

Intensive initial training and ongoing development fostering internal mobility

Arthur Wolter | Recruiter | [phone] | LUX.CERATIZIT Hard Material Solutions S.a.r.l