Sales Admin/support - Hamburg (Germany)

TN Germany; Hamburg; Vor Ort; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

An established industry player in the shipbuilding sector is seeking a Spare Parts Sales Assistant. In this full-time role, you will be pivotal in enhancing customer satisfaction by managing inquiries and coordinating with vendors. Your fluency in German and English will be essential as you handle urgent communications and ensure accurate order management. The company offers a competitive salary, additional benefits, and a supportive work environment that values teamwork and professional growth. If you are passionate about customer service and looking for a rewarding opportunity, this could be the perfect fit for you.

Leistungen

13 months' salary

Christmas bonus

30 days holiday entitlement

Healthcare

Team-building activities

Qualifikationen

• 1-2 years of experience in client interaction and order management.
• Strong communication skills in German and English.

Aufgaben

• Respond to spare parts inquiries and coordinate with vendors.
• Enhance customer satisfaction through effective communication.

Kenntnisse

Fluent in German (C1/C2)

Fluent in English (C1)

Client interaction

Order management

Data entry

Jobbeschreibung

Job Title: Spare Parts Sales Assistant

Company

Our client has extensive experience in the shipbuilding industry, specializing in designing and producing maritime equipment such as steering, rudder, control, and maneuvering systems, winches, superyachts, and more. The company also offers spare parts, installation, repair, maintenance, and other related services.

Job Responsibilities

1. Respond to and resolve spare parts inquiries by following up with vendors regarding parts arrival dates, availability, substitutions, delivery schedules, invoicing, and related issues.
2. Enhance customer satisfaction by promptly handling urgent calls, emails, and messages, addressing customer queries, informing about delays, arranging delivery schedules, and coordinating marketing events.
3. Verify that orders have correct pricing, discounts, and product numbers.
4. Collaborate with other departments to ensure efficient handling of sales, purchasing, queries, and deliveries.

Qualifications

• Fluent in German (C1/C2) and English (C1).
• 1-2 years of experience in client interaction, order management, data entry, sales support documentation, or related fields.

Benefits

• Competitive salary package (based on experience)
• Full-time, permanent contract
• Additional benefits include 13 months' salary, Christmas bonus, 30 days holiday entitlement, healthcare, team-building activities, and more.

If you are interested in this role or seeking employment opportunities in Germany, please contact me at [contact information].