Sales Account Manager

Signal; Hamburg; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Generous compensation with incentives

Health insurance

Hybrid remote work policy

Onboarding training and mentorship

Career growth opportunities

Learning budget for training and event

Zusammenfassung

Signal Ocean, part of Signal Group and freshly integrated with AXSMarine, is seeking an experienced Sales Account Manager for our Hamburg-based Alphaliner team. You will own and grow a defined portfolio across a geographical area, serving as the primary contact for day-to-day relationship management.

You will report to the Commercial Director and join a small, agile team in Hamburg, focusing on client care, retention, and strategic upsell.

Qualifikationen

• Minimum 5 years' experience in the container shipping industry.
• Proven account management experience and strong relationship building skills.
• Articulate with strong presentation skills.
• Strong data manipulation skills; familiarity with Power BI, Python or MySQL.

Aufgaben

• Own a defined portfolio of Alphaliner accounts by geographical area.
• Lead renewal conversations and negotiate contract terms.
• Conduct regular account reviews to maximise value from the platform.
• Monitor account health, flag risks early, and mitigate renewals risk.
• Identify expansion opportunities within existing accounts and pursue new clients.

Kenntnisse

Relationship building

Account management

Presentation skills

Container shipping industry knowledge

Tools

Power BI

Python

MySQL

Jobbeschreibung

About Signal Ocean x AXSMarine

Signal Ocean is the technology arm of the Signal Group, providing market-leading advanced machine learning and AI-driven intelligence to shipping and commodities professionals worldwide. Our platform delivers tailored, exclusive insights through web, mobile, and API interfaces, enabling clients to make faster, better-informed commercial decisions.

Signal Ocean has recently acquired AXSMarine, a business with over 25 years of experience in the freight and commodities space - and is actively integrating the two companies. The combined business now offers the most comprehensive suite of freight market intelligence available, and we are actively building the team to realise the full potential of the integration.

About the Role

We are looking for an experienced Sales Account Manager to join our Hamburg-based Alphaliner team. Alphaliner is a brand unto itself within the Signal Ocean x AXSMarine group, with hundreds of well-established clients across the container shipping industry.

This is a relationship-first role: your primary mandate is to own, protect, and grow a defined portfolio of Alphaliner accounts within an assigned geographical area, providing the client care, retention focus, and upsell/cross-sell attention needed to maximise the value of an already strong book of business.

You will report directly to the Commercial Director and join a small, agile team based in Hamburg - including fellow account managers (covering Dry and other portfolios) and the Alphaliner analyst team.

What You Will Do

• Own a defined portfolio of Alphaliner accounts, organised by geographical area, serving as the primary point of contact for day-to-day relationship management
• Lead renewal conversations commercially and independently, negotiating contract terms with confidence
• Conduct regular account reviews, business reviews, and check-ins to ensure clients are deriving full value from the platform
• Monitor account health, flag risks early, and develop mitigation plans before renewals are at risk
• Identify and pursue expansion opportunities within the existing account base - new users, additional products, and broader platform adoption
• Acquire new clients through proactive outreach and reactive response to inbound leads

Required Skills

• Minimum 5 years' experience in the container shipping industry, with a genuine passion for the sector
• Proven account management experience and strength in relationship building
• Articulate, with strong presentation skills and a confident presence when speaking to clients
• Strong data manipulation skills, with a base knowledge of or interest in tools such as Power BI, Python, or MySQL

Nice-to-Have Skills

• Excellent memory and attention to detail
• Highly organised working style
• Experience working within a CRM, ideally Salesforce

What We Offer

• Generous compensation with additional performance-based incentives
• Coverage under the company's collective health insurance plan
• The opportunity to work alongside experienced colleagues with deep expertise in software engineering, data science, and the shipping business, who are always eager to mentor
• Hybrid remote work policy
2-4 weeks of onboarding training to prepare you for your new role, including the opportunity to meet around 30 trainers while diving deep into our products and the shipping world
• Career growth opportunities and a structured development discussion every 4 months
• A personal learning budget for training, seminars, and conferences