The Stock Controller contributes to increasing the store turnover through following seamless processes of stock control in compliance with legal, safety, internal requirements. Reporting directly to the Store Director, the Stock Controller plays a fundamental part in managing store operations efficiently and effectively.
MISSION
Flow management
- Support with administrative and operational procedures related to the merchandise flow (preparation, dispatch and receipt of orders; processing, deadlines / invoicing)
- Prepare, pack and ship merchandise to the outlets and warehouse
- Handling different types of transfers
- Assure a smooth roll out of price changes and shipments to outlet
- Ensure an excellent customer experience during the whole process
Inventory management
- Follow-up and control of monthly inventories and specific action plans to avoid discrepancies
- Implement specific action plans
- Preparation and execution of the annual inventory
- Negative management (analysis, research, dedicated actions)
- Identify consistent level of stock to achieve sales target
- Ensure a proper back of house organisation according to the guidelines
- Act as responsible for deploying omnichannel services (distance selling)
Overall support
- Act as primary point of contact and supervisor for stores regarding After Sales and Before Sales processes to guarantee
- Adhere to all Company Policies & and follow all Company Operational Procedures
- Participating in maintaining a positive work environment and promoting the culture of the brand internally and externally
- Assist management in complying with and monitoring procedures.
PROFILE
- In depth-knowledge of retail environment and fundamental experience in stock handling (3-5 years)
- Attention to detail and strong organisational skills
- Team player including strong and transparent communication skills
- Adaptable and flexible with changing circumstances
- Ability to prioritize the execution of all tasks based on business needs
- Strong solutions-over-problems mindset and ability to work in a fast-paced environment
- Mastering IT tools
- Good English skills as well as local language (both oral & written)