Sachbearbeiter Employee Experience (m/w/d)

*German Version below

JOIN OUR TEAM IN BONN FOR A FULL-TIME POSITION, STARTING 01.07.2025, LIMITED UNTIL 31.03.2027.

EMPLOYEE EXPERIENCE ADMINISTRATOR (M/F/X)

DHL Group team is the leading mail and logistics service provider for the world. We are one of the planet’s largest employers operating in over 220 countries and territories. Join our team and discover how an international network that’s focused on service, quality and sustainability is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team, too. If you would like to get to know the world from our perspective, then come and join us. You are the key to our success!

You will feel very welcome in an interdisciplinary, highly creative and sometimes a bit crazy team, which is passionately driving Employee Experience in DHL. You will meet IT nerds, psychologists, communicators, process engineers, SCRUM masters, facilitators, marketing folks and many more diverse characters with heaps of expertise in their disciplines. You will find an environment where you can truly live your CAN DO spirit by pulling your sleeves up and getting things done. You will learn a lot if you dare. You will have fun if you join in. And surely not at least – you will be part of an initiative that will bring positive change about which all our 600,000 Colleagues in the world will feel and see.

Your tasks as Employee Experience Administrator

• Supporting the Product Owner for the Global Career & Learning Platform “Career Marketplace” (CMP) in the implementation of “Journeys” in the DHL Group
• Technical support in the creation of enablement and training measures to improve the use of Career Marketplace
• Preparation of presentations on the progress of the CMP for divisional stakeholders in regular meetings
• Supporting the implementation of feedback measures in CMP and their evaluation to improve the platform based on users' needs and expectations
• Supporting the design of a fluid user journey between Smart Connect and CMP and its implementation in Smart Connect
• Creation of communication materials in the context of the CMP, e.g. PPT user guides and how-to videos
• Close collaboration with colleagues from other functions, such as IT, ITDS and communication

Your profile

Functional Requirements:

• Very good MS Office/O365 knowledge, especially PowerPoint and Teams
• Experience and knowledge in the field of mobile/digital apps and journey design
• Proven experience in the specialist areas of user experience design and development/learning
• Professional experience as a Comms, HR or marketing expert or comparable
• Good understanding of IT technical requirements, APIs and business process modeling
• First choice expertise desirable (e.g. process improvement, performance management)
• Very good project management, presentation and moderation skills
• Foreign language skills (business fluent in English)
• Image and video design (e.g. Adobe Suite, iMovie, Camtasia, Figma) as well as PowerBI and SharePoint knowledge desirable

Personal Requirements:

• Excellent and engaged team player
• Analytical and result-oriented thinking and acting
• Strong (self) learning agility
• Ability to put yourself in the perspective of Colleagues and users
• Assertiveness and reliability
• Passionate, optimistic, resilient and creative character with a sense of humor

Your contact

For more information, please contact Daniel Hohn, Phone: +49 (0) 0162 794 1394.

Interested in this position? Please click on “Apply for this job” and send us your complete application including cover letter, CV and references, your desired salary and your earliest possible starting date.

We are looking forward to your application.

We expressly welcome applications from all people - regardless of nationality, ethnic or social background; Religion or belief, disability, age as well as sexual orientation and gender identity.

CONNECTING PEOPLE. IMPROVING LIVES.

#SNLHRD #EmployeeExperience