Room Inspector/Inspectress | Philadelphia Residence Inn

Salus Altmark Holding; Magdeburg; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading hotel chain seeks a Housekeeping Supervisor to oversee and ensure the quality of cleaning services. This role involves supervising staff, ensuring guest satisfaction, and maintaining high cleanliness standards. Candidates should possess prior cleaning experience, effective communication skills, and knowledge of proper chemical handling.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.

Aufgaben

• Supervise, train, and inspect the performance of Guest Room Attendants.
• Ensure quality and cleanliness of guest rooms and service areas.
• Handle guest complaints ensuring satisfaction.

Kenntnisse

Communication

Knowledge of proper chemical handling

Bilingual English/Spanish

Ausbildung

Minimum one year cleaning experience

Jobbeschreibung

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
• Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
• Other duties as assigned.
  
  

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.