We are looking for dedicated hosts for our A-ROSA Travemünde who share our passion for outstanding service and want to provide our guests with unforgettable holiday moments. Right on the beautiful Baltic Sea coast, you will find career opportunities and the chance to actively contribute to our goal: protecting the environment while offering first-class hospitality. Join our team as a room steward (m/f/d) and help us create a welcoming atmosphere in the Baltic seaside resort of Travemünde, Lübeck's most beautiful daughter. #worknewways
Responsibilities
- Carrying out cleaning in hotel rooms and suites.
- Performing empty room checks.
- Handling lost property properly.
- Organizing the floor office and adhering to hygiene regulations.
- Maintaining work materials such as trolleys and laundry carts.
- Assisting with laundry tasks when required.
- Looking after public guest areas, staff, and administrative spaces.
- Conveying the A-ROSA holiday feeling to guests at all times.
Qualifications
- Experience in building cleaning and caring for high-quality facilities and textiles.
- Sincere guest and service orientation.
- Positive charisma and enthusiasm to share with guests and colleagues.
- Strong communication and teamwork skills.
- Attention to detail and cleanliness.
What We Offer
- Permanent employment contract with long-term prospects.
- Fair pay according to collective agreement, including Christmas and holiday bonuses.
- Above-tariff pay depending on qualifications.
- Travel discounts for our resorts and hotels.
- Discounts on F&B and SPA services at all locations.
- Recognition for extra commitment through service exchange and bonuses.
- Anniversary bonuses from the first year of service.
- Referral program earning up to €1,000 gross per successful referral.
- Supplementary health insurance and pension scheme.
- Support and coaching services via voiio.
- Training and further education opportunities, including seminars at the German Hotel Academy.
- Development opportunities within our international group (Germany, Austria, Italy).
- Corporate benefits with discounts from over 1,500 providers.
- Free employee clothing, including provision and cleaning.
- Access to our staff canteen.
- Membership in the Diversity Charter, valuing personality over origin or CV.