Risk Manager, Trustworthy Shopping Experience

Amazon; München; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dedicated Risk Manager to enhance customer safety and compliance within its innovative ecosystem. In this pivotal role, you'll collaborate with diverse teams to drive product safety programs, manage risks, and ensure compliance with regulations. Your analytical skills will be crucial in investigating complex cases and presenting actionable insights. Join a forward-thinking organization where your contributions will shape the future of online shopping and protect customer interests. If you're passionate about compliance and eager to make a significant impact, this opportunity is perfect for you.

Qualifikationen

• Solid background in product safety, compliance, and project management.
• Experience in compliance program management or risk/loss prevention.

Aufgaben

• Drive programs around product safety and compliance across teams.
• Investigate complex cases of suspected infringement and present findings.

Kenntnisse

Problem-Solving Skills

Ownership

Influencing Skills

Data Analysis

Ausbildung

Bachelor's degree or equivalent

Tools

SQL

Excel

Jobbeschreibung

Risk Manager, Trustworthy Shopping Experience

At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and result-oriented people. If you are interested in building innovative mechanisms to protect customer safety and ensure compliance with existing and upcoming regulations at scale, while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.

Key job responsibilities

We are looking for an independent and organized risk manager with a solid background in product safety, compliance, and project management to join our team. The candidate requires problem-solving skills, ownership, the ability to talk internally with leadership and externally with multiple stakeholders with different profiles, and a strong ability to influence. In this position, the candidate will:

1. Work across legal, compliance, and business teams to drive programs and projects around product safety and compliance.
2. Work with stakeholders to identify gaps; propose mitigating actions; manage escalations; anticipate and make trade-offs.
3. Clearly communicate goals, responsibilities, issues, and status to partner teams and stakeholders, both internally and externally.
4. Influence across multiple teams and organizations to drive program deliverables and present complex information concisely in written English.
5. Partner with multiple internal stakeholders such as Product, Technology Owners, Legal, Public Relations, and Public Policy and external stakeholders such as Regulatory Agencies, Customs Authorities, and Law Enforcement across EU, NA, and JP to support enforcements on identified suspected infringement of intellectual property and other types of product abuse.
6. Run complex Data Analysis to provide strategy.
7. Utilize and improve existing investigative strategies and solutions to prevent and mitigate risk.
8. Investigate complex cases of suspected infringement of intellectual property and other types of product abuse (unsafe or restricted products) using high-level judgment to own complex enforcement decisions.
9. Present investigation findings, risk areas with data, and clear suggestions to mitigate them.

About the team

The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered in Europe, across the various Amazon business channels, are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business, suppliers, and customers.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
• Experience handling confidential information

PREFERRED QUALIFICATIONS

• Professional auditing qualification, or similar risk or compliance credentials
• Experience with SQL and Excel
• Experience in program requirements definition, together with data and metrics leveraging to drive improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

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Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.