Revenue Specialist I – Collections

Jobtailor; Deutschland; Remote; EUR 32.000 - 52.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a talented Patient Insurance Specialist to support inpatient and outpatient revenue operations. You will process insurance information, collect payments, resolve credits, and collaborate with payers and social workers to ensure accurate reimbursement for dialysis services.

Candidates should have a high school diploma, basic computer skills, proficiency with MS Word/Excel/Outlook, and strong communication.

Qualifikationen

• High school diploma or equivalent.
• Basic computer skills.
• Proficiency in MS Word, Excel, and Outlook.
• Collections experience preferred.
• Candidate will be expected to work MST hours.
• Strong critical thinking and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to adapt quickly and demonstrate resiliency.
• Drive and initiative to manage a book of business and work through assigned queues.
• Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies.
• Ability to work overtime as needed.
• No previous healthcare experience is required.

Aufgaben

• Process patient insurance information through the patient intake process.
• Collect payments on outstanding patient balances.
• Resolve credits when payer overpayments require refunds.
• Perform revenue operations duties involving medical insurance collections, credits, or setting patient insurance coverage.
• Communicate with insurance payers to ensure proper coverage or timely and accurate reimbursement for dialysis services.
• Respond to payer communications accurately and promptly.
• Collaborate with revenue operations teams to ensure seamless processes.
• Partner with insurance counselors, social workers, and facility administrators.
• Identify process changes and continuous improvement opportunities.
• Maintain current patient account information.
• Maintain confidentiality of company and patient information.
• Attend team meetings, phone conferences, and training.
• Follow teammate guidelines, employment policies, and department/company procedures.

Kenntnisse

Patient Insurance Processing

Collections Experience

Credit Resolution

Payment Collection

Strong Communication

Interpersonal Skills

Critical Thinking

Problem Solving

Adaptability

HIPAA Compliance

Confidentiality

Ausbildung

High school diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

Jobbeschreibung

Process patient insurance information through the patient intake process
Collect payments on outstanding patient balances
Resolve credits when payer overpayments require refunds
Perform revenue operations duties involving medical insurance collections, credits, or setting patient insurance coverage
Communicate with insurance payers to ensure proper coverage or timely and accurate reimbursement for dialysis services
Respond to payer communications accurately and promptly
Collaborate with revenue operations teams to ensure seamless processes
Partner with insurance counselors, social workers, and facility administrators
Identify process changes and continuous improvement opportunities
Maintain current patient account information
Maintain confidentiality of company and patient information
Attend team meetings, phone conferences, and training
Follow teammate guidelines, employment policies, and department/company procedures

Requirements

• High school diploma or equivalent
• Basic computer skills
• Proficiency in MS Word, Excel, and Outlook
• Collections experience preferred
• Candidate will be expected to work MST hours
• Strong critical thinking and problem-solving skills
• Strong communication and interpersonal skills
• Ability to adapt quickly and demonstrate resiliency
• Drive and initiative to manage a book of business and work through assigned queues
• Ability to maintain confidentiality in accordance with HIPAA regulations and DaVita policies
• Ability to work overtime as needed
• No previous healthcare experience is required

Core Competencies

Demonstrates proficiency in patient insurance processing, collections, and maintaining confidentiality in accordance with HIPAA regulations. Strong communication and problem-solving skills are essential for collaborating with teams and managing patient accounts effectively.

Highest-signal resume keywords

• Patient Insurance Processing
• Collections Experience
• MS Word Proficiency
• MS Excel Proficiency
• HIPAA Compliance

ATS Optimization Keywords

Hard Skills

• Patient Intake Process
• Medical Insurance Collections
• Revenue Operations Duties
• Credit Resolution
• Payment Collection

Soft Skills

• Strong Communication Skills
• Interpersonal Skills
• Critical Thinking
• Problem-Solving Skills
• Adaptability

Industry Keywords

• Confidentiality
• Payer Communications
• Continuous Improvement
• Team Collaboration
• Healthcare Operations

Tools & Technologies

• MS Outlook