Retail Training Manager - Germany (W/M) 1

Richemont; München; Vor Ort; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A leading luxury Maison is searching for a Retail Training Manager in Germany to develop and implement training strategies aimed at enhancing customer experience and performance. The ideal candidate will have strong training experience, effective communication skills, and fluency in German and English, fostering a culture of learning across various teams.

Qualifikationen

• Significant experience as a trainer in Retail.
• Known for effective communication and showing initiative.
• Methodical and pedagogical individual.

Aufgaben

• Define and implement the training strategy for Germany.
• Deliver high-impact training and coaching to store teams.
• Monitor performance, skills, and identify training needs.

Kenntnisse

Effective communication

Initiative

Pedagogical skills

Cross-functional collaboration

Training delivery

Coaching

Fluent in German

Fluent in English

French (plus)

Jobbeschreibung

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Retail Training Manager - Germany (W/M) 1

Permanent

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Do you have a significant experience as a trainer in Retail?
Are you known for your effective communication and for showing initiative?
You recognized to be a methodical and pedagogical individual?
Do you know how to create a training plan and work cross-functionally with head office teams?
Do you enjoy providing high-impact training and coaching to develop teams?
Do you like to encourage learning?
You speak fluent German & English, French is a plus

If this is the case, then we would love to hear from you!

What are we expecting from you?

The Training Manager i spart of the Germany Retail Team, as a direct report of the Retail Director, in coordination with the regional Training Manager. (S)He is responsible for defining and implementing the training strategy and action plans for training activities, nurturing a learning culture in line with the Maison's values.

This role's responsibility is to empower local teams to support and grow performance, improve customer experience and communicate the values and culture of the Maison.

(S)He will be responsible for implementing and maintaining in the Germany market the training strategy developed by Van Cleef & Arpels International & supported bu the Europe region, with the purpose of nurturing excellence throughout German boutiques, while being a permanent & consistent support of its business performance.

In order to do so, you will focus on defining a local training strategy / plan for Germany stores;

Another major role that you will have will be to be a trainer by delivering high-impact training, implementing a coaching plan for the store team, encouraging learning;

You will also be a business partner of local teams, monitoring performance and skills, and identifying training needs.

More than a job... it's an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process:

1. Send your application online
2. If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
3. You will meet with the Talent Acquisition Manager, the Market Director, the Local HR Manager, and the Retail Manager.