Retail Supervisor - Part Time (Dixie Value)

PUMA Canada, Inc.; Deutschland; On-site; CAD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA Canada, Inc. is seeking a customer-focused Store Associate to uphold our brand values and service standards at the store level. You will drive sales, deliver outstanding service, and support daily store operations to ensure a premium shopping experience.

The role requires 1–2 years of retail experience, strong communication, teamwork, and the ability to lift up to 30 pounds. You may work evenings, weekends, and holidays as needed.

Qualifications

• 1–2 years of experience in a customer service retail environment.
• Ability to reason through complex issues.
• Strong team player with good communication.
• Able to learn quickly and adapt to store systems.
• Basic computer skills and familiarity with MS Office and retail software.
• Ability to stand and move for long periods and lift up to 30 pounds.

Responsibilities

• Provide high standards of customer experience in the store.
• Aim to meet or exceed sales, KPIs and profitability goals.
• Assist payroll control to support profitable operations.
• Communicate merchandise opportunities to store leadership.
• Handle incoming/outgoing merchandise and stock duties.
• Follow store policies and maintain a safe, compliant environment.
• Work non-traditional hours including weekends and holidays.

Skills

Customer service

Communication

Team player

Learning quickly

MS Office basics

Retail software

Tools

Retail software

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Responsible for handling and processing incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

YOUR TALENT

• 1 – 2 years’ experience in a customer service-oriented retail environment
• Demonstrated ability to reason through complex issues
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required.
• Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $20.95 - $23.95 + Bonus + Benefits (Benefit Summary_Part Time) Pay may vary depending on job-related knowledge, skills, and experience.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination. At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.