Seasonal Part-time Sales Associate (16-24 hours) - Metzingen POP UP

Moose Knuckles Canada; Gemeindeverwaltungsverband Metzingen; On-site; EUR 16,531 - 24,796; Part time

Job summary

Moose Knuckles is seeking a Part-time Sales Associate to join our team. This role focuses on delivering a premium customer experience, sharing detailed product knowledge, and supporting the store's visual standards and operations.

The ideal candidate has at least two years in mid-luxury or luxury retail, can engage customers authentically, and excels at building lasting connections with clients while contributing to a supportive team environment.

Qualifications

• Minimum 2 years of mid-luxury or luxury experience.
• Ability to engage with customers and build relationships.
• Knowledge of product specifics and jacket details.

Responsibilities

• Sell and provide a memorable customer experience.
• Engage in genuine conversations.
• Provide product knowledge in each customer interaction.
• Deliver speedy service.
• Complete large transactions with attention to detail.
• Take customer information for follow‑ups.
• Keep the store clean and maintain strong visuals.
• Restock the sales floor and keep the store tidy during downtime.
• Understand and promote diversity and inclusion in interactions.
• Follow company policies and operations.

Skills

Luxury retail experience

Customer service

Communication

Teamwork

Upselling

Job description

Part‑time Sales Associate

Moose Knuckles is looking for a Part‑time Sales Associate to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

Responsibilities

• Sell, clientell and provide a memorable experience to each customer.
• Engage in conversation in a genuine manner.
• Provide relevant and detailed product knowledge in each customer interaction.
• Provide speedy service.
• Complete large transactions with a high level of attention to detail.
• Take customer information for follow‑up and email blasts.
• Keep the store clean and maintain strong visual standards.
• Restock the sales floor and keep the store tidy during downtime.
• Understand the importance of diversity and inclusion and how it plays a role in day‑to‑day interactions with each other and with customers.
• Follow the rules; understand and comply with all company policy, procedures and operations.

Qualifications

• Minimum 2 years of mid‑luxury or luxury experience.
• Call your most valued customers when there is something they’d love.
• Know all the key performance points around our jackets and deliver them with charm.
• Know how to elevate an experience for everyone that walks in our door.
• Drop what you’re doing when customers walk in; offer water, a smile and a joke.
• Be honest with the customer.
• Know that teamwork makes the dream work.
• Not afraid of losing a sale if your co‑worker can sell it better.
• If you can lean, you can clean; nobody needs to tell you to get a move on.