RETAIL DIRECTOR NORTHERN EUROPE (f/m/d)

LVMH Group; München; Vor Ort; EUR 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Personal expense reimbursement

Urban Sports Club access

Health budget

Performance-related remuneration

Staff discounts & online boutiques

Training & development opportunities

Zusammenfassung

Bulgari, part of the LVMH Group, is seeking a Retail Director Northern Europe to shape the network across Germany, Austria, the Netherlands and the Czech Republic. You will lead 10 boutiques and teams, elevating commercial performance and client experience with a premium luxury standard.

As a member of the Northern European Executive Committee, you will define strategic direction, evolve the retail perimeter, and strengthen leadership to sustain long-term growth while reinforcing the brand's

Qualifikationen

• University degree or equivalent professional training; luxury experience is a strong advantage.
• Strategic and commercially driven leader with strong KPI mastery.
• Proven ability to lead through clear objectives and accountability.
• Strong relationship builder with cross-cultural collaboration skills.
• Commitment to developing people and coaching leaders.
• Diplomatic, mature approach to difficult situations.

Aufgaben

• Develop and own the retail vision, strategy, and multi-year plan for Northern Europe.
• Translate priorities into objectives, roadmaps, and measurable outcomes for boutiques.
• Scout competition, markets, locations, and touristic flows for bold commercial actions.
• Drive client experience, KPIs, sales performance, and client development.
• Coach Store Managers to enhance leadership capability and retail transformation.
• Partner with HR and Training to hire, train, and develop store teams.
• Collaborate with Marketing to define tailored network marketing plans.
• Build trust-based relationships across boutiques and corporate functions.

Kenntnisse

Retail strategy

Market intelligence

Performance management

Leadership coaching

Talent & capability building

Culture & inspiration

Cross-functional partnership

Relationship management

Conflict resolution

MS Office

Ausbildung

University degree

Tools

MS Office

Jobbeschreibung

Based in Munich, the Retail Director Northern Europe will shape the future of Bulgari’s retail network across Germany, Austria, the Netherlands, and the Czech Republic. Leading 10 boutiques and their teams, this role is responsible for elevating commercial performance and profitability while setting a new standard for client experience and service excellence across the region.

As the driving force behind Bulgari’s retail ambition in Northern Europe, you will define the strategic direction of the network, evolve the retail perimeter, and strengthen the leadership capability required to sustain long-term growth. As a member of the Northern European Executive Committee, you will play an active role in reinforcing the brand’s presence, desirability, and performance in the region.

Profile

• Retail Strategy & Growth:Develop and own the retail vision, strategy, and multi-year plan to drive top-line growth and bottom-line profitability across Northern Europe. Translate strategic priorities into clear objectives, actionable roadmaps, and measurable outcomes for the boutique network.
• Market Intelligence & Commercial Initiative:Scout competition, markets, locations, and touristic flows, proactively proposing bold commercial actions within your area of responsibility.
• Performance & Client Excellence:Drive, support, and challenge Store Managers on drivers of growth, including client experience, commercial and service KPIs, sales performance, and client development.
• Leadership & Transformation Coaching:Coach and support Store Managers to enhance leadership capability, drive retail transformation, unlock business opportunities, and foster people development.
• Talent & Capability Building:Partner closely with Human Resources and the Retail Sales Trainer to hire, train, and develop store teams, ensuring training plans reflect both team aspirations and state-of-the-art selling excellence.
• Culture & Inspiration:Create an inspirational, growth-enabling environment that fosters a positive, high-performance culture across the region.
• Cross-Functional Partnership:Partner with other departments to maintain the highest operational standards through a structured, methodical, and solution-oriented approach, e.g., close collaboration with the Marketing team to define tailored network marketing plans.
• Relationship & Stakeholder Management:Build strong, trust-based relationships across boutiques and corporate functions, navigating stakeholder dynamics effectively and aligning diverse parties around common priorities.
• Conflict Resolution & Change Leadership:Address tensions, performance issues, and cross-functional challenges with sound judgment, diplomacy, and solution-oriented leadership, ensuring constructive outcomes in a dynamic environment.

Additional information

• University degree or equivalent professional training, combined with significant retail leadership experience in complex and demanding environments; luxury experience is a strong advantage.
• A strategic and commercially driven leader with a strong command of retail KPIs and the ability to combine vision with execution.
• Proven ability to lead through clear objectives, strong accountability, and a consistent focus on results.
• Strong relationship builder, able to influence effectively and collaborate across functions, cultures, and levels of seniority.
• Demonstrated commitment to developing people, coaching leaders, and building long-term capability.
• Confident in handling difficult situations and resolving conflicts with maturity, clarity, and diplomacy.
• Structured and methodical in approach, with strong judgment and the ability to navigate complexity with pragmatism and precision.
• Highly attuned to luxury aesthetics, brand codes, and excellence in every detail.
• Proficient in MS Office and willing to travel extensively across the Northern European region.
• Experience in selling high-end products is an advantage.
• Very good command of English; German is a strong asset.

Recruitment process

• Personal Expense Reimbursement:Coverage for meals, transportation, and internet
• Urban Sports Club:Access to fitness and wellness facilities
• Health Budget:Dedicated financial allocation for health and well-being
• Performance-related remuneration system
• Employee discounts and access to staff online boutiques
• Exciting tasks within a globally renowned luxury brand
• Training and development opportunities within LVMH

Bvlgariwas founded in the heart of Rome in 1884.Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
Through a pioneering vision, the company’s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiquesand hotels.
Demonstrated through its numerous philanthropic partnerships,Bvlgarideeply believes in innovating the present for a sustainable future through its commitmentto Social & Environmental Responsibility and giving back – to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari, reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.

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Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.