Research Manager-R-253389

Mastercard; Frankfurt; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

An international financial services company is seeking an experienced Research Manager to join its European team in Frankfurt. The ideal candidate will have over 8 years of experience in primary research, with a strong background in banking or digital technology. The role involves leading research projects, managing teams, and delivering actionable insights to clients. Fluency in both English and German is essential, along with proficiency in tools such as PowerPoint and Excel.

Qualifikationen

• Over 8 years of hands-on experience in primary research.
• At least 2 years of experience leading research teams.
• Proven experience in banking, payments, or financial services.

Aufgaben

• Design and conduct quantitative and qualitative research.
• Lead research teams and manage project delivery.
• Synthesize complex data into insightful presentations.

Kenntnisse

Stakeholder management

Data synthesis

Communication skills

Fluency in English

Fluency in German

Ausbildung

Bachelor’s degree

Master’s degree in a relevant field

Tools

PowerPoint

Excel

Word

Jobbeschreibung

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Research Manager

Overview

The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our mission is to deliver value by transforming data into actionable insights and strategic recommendations.

We are currently seeking a talented and experienced Research Manager to join our European team, based in Frankfurt, Germany.

Role Responsibilities

Over 8 years of hands-on experience in primary research, including:

Quantitative research: survey design, data collection, and statistical analysis

Qualitative research: designing and conducting in-depth interviews, focus groups, online forums, etc.

At least 2 years of experience leading research teams and managing project delivery

Proven experience in banking, payments, financial services, digital technology, or related industries is highly desirable

Background in a research agency or consulting environment

Strong stakeholder management and communication skills

Ability to synthesize complex data from multiple sources into clear, insightful presentations and reports

Comfortable working in a fast-paced, client-focused environment

All About You

Minimum of a Bachelor’s degree; a Master’s degree in a relevant field is preferred

Demonstrated success across a variety of research projects and methodologies

Languages: Fluency in English and German is required

Proficiency in PowerPoint, Excel, and Word

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
  
  
  

R-253389