Research Manager

MasterCard; Frankfurt (Oder); Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

MasterCard is seeking a Research Manager to join its European team in Frankfurt, Germany. The role requires over 8 years of experience in primary research, managing projects, and leading teams in banking, payments, or digital technology sectors. The ideal candidate will have strong stakeholder management skills and fluency in both English and German, with a focus on synthesizing complex data into actionable insights.

Qualifikationen

• Minimum of a Bachelor’s degree; a Master’s degree in a relevant field is preferred.
• Fluency in English and German is required.
• Proven experience in banking, payments, financial services, or digital technology is highly desirable.

Aufgaben

• Lead research projects with over 8 years of hands-on experience in primary research.
• Conduct quantitative and qualitative research including survey design and in-depth interviews.
• Manage project delivery and lead research teams while ensuring client satisfaction.

Kenntnisse

Quantitative research

Qualitative research

Stakeholder management

Communication skills

Data synthesis

Client-oriented approach

Ausbildung

Bachelor’s degree in relevant field

Master’s degree preferred

Tools

PowerPoint

Excel

Word

Jobbeschreibung

Title and Summary

Research Manager

Overview
The Advisors Research Center (ARC) is a dynamic and rapidly growing capability designed to meet the evolving needs of clients through high-quality research support. Our mission is to deliver value by transforming data into actionable insights and strategic recommendations.
We are currently seeking a talented and experienced Research Manager to join our European team, based in Frankfurt, Germany.

Role Responsibilities
Over 8 years of hands-on experience in primary research, including:

• Quantitative research: survey design, data collection, and statistical analysis
• Qualitative research: designing and conducting in-depth interviews, focus groups, online forums, etc.

At least 2 years of experience leading research teams and managing project delivery
Proven experience in banking, payments, financial services, digital technology, or related industries is highly desirable
Background in a research agency or consulting environment
Strong stakeholder management and communication skills
Ability to synthesize complex data from multiple sources into clear, insightful presentations and reports
Comfortable working in a fast-paced, client-focused environment

All About You
Minimum of a Bachelor’s degree; a Master’s degree in a relevant field is preferred
Demonstrated success across a variety of research projects and methodologies
Languages: Fluency in English and German is required
Proficiency in PowerPoint, Excel, and Word

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. Therefore, every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach;
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.