Representative - Inside Sales

WESCO Distribution; Baden-Württemberg; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading company in electrical distribution seeks a full-time Inside Sales Representative. In this role, you will engage with customers to enhance their buying experience, proactively up-sell products and services, and ensure a high level of customer satisfaction. Your strong communication skills and sales acumen will be vital in driving success. Ideal candidates will have a high school diploma, with a bachelor's degree preferred, and 2-4 years of relevant experience.

Qualifikationen

• 2-4 years of sales experience required.
• Ability to work independently and solve complex problems.
• Communicative and detail-oriented.

Aufgaben

• Interact with customers to increase sales via phone and email.
• Manage orders, stock-outs, and delivery dates.
• Collaborate with outside sales to meet goals.

Kenntnisse

Communication

Attention to detail

Sales skills

Problem-solving

Ausbildung

High School Degree or Equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office

Jobbeschreibung

Employment type Full-Time

Job Description

Req#: 11166

As a Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications:

• High School Degree or Equivalent required; Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years).
• Familiar with Microsoft Office, and ability to perform basic computer skills.
• Ability to perform multiple tasks simultaneously.
• Ability to work in team environment.
• Ability to communicate clearly, both verbally and in written form.
• Attention to detail.
• Ability to prospect and market concepts to existing and potentially new accounts.
• Ability to take action and solve a range of problems that may be difficult but are not typically complex.
• Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
• Ability to work independently with general supervision.
• Ability to travel up to 25%

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco"), is an Equal Opportunity and Affirmative Action Employer. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

About the company

WESCO International, Inc. is an American publicly traded Fortune 500 holding company for WESCO Distribution, a multinational electrical distribution and services company based in Pittsburgh, Pennsylvania.

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