Rental Service Agent - Munich (Freelancer - alojamento pago)

Indie campers; München; Vor Ort; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

Indie Campers is seeking travel enthusiasts for a customer service role at their Munich depot. Responsibilities include handling reservations, maintaining the camper fleet, and ensuring outstanding guest experiences. Candidates should be available full-time or part-time, with fluency in English and eligibility to work in Germany.

Leistungen

Accommodation fully covered by the company

Two round-trip flights included

Qualifikationen

• Fluent in English (mandatory), German desirable.
• Experience in Tourism, Hospitality, Retail, or Rent-a-car is a plus.
• Available for full-time or part-time work.

Aufgaben

• Handle incoming reservations and guest check-ins/outs.
• Maintain campervans and monitor repair needs.
• Troubleshoot emergencies and handle complaints.

Kenntnisse

Customer Service

Problem Solving

Organization

Jobbeschreibung

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities : short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for travel enthusiasts with a passion for guest service for our depot in Munich - Berglern . You’ll be the face of our company, reporting directly to the Branch’s Operations Supervisor , with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee the smooth operation of the depot.

WHAT WILL YOU WORK ON?

• Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs;
• Preparing and cleaning our campervans;
• Maintaining our campervans in top condition and monitor maintenance and repairing needs;
• Registering guests, monitoring stock and processing payments;
• Handling complaints and troubleshooting emergencies.

WHO ARE WE LOOKING FOR?

• You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
• You’re fluent in English (mandatory) and German (desirable);
• You're available to work full-time (40 hours per week) or part-time (20-25 hours per week);
• You’re eligible to work in Germany , have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
• You’re available to work on weekends and public holidays;
• You’re a responsible person who takes their work seriously and can be relied upon;
• You’re well-organised and you’re good at solving problems.

Accommodation : Fully covered by the company

Flights : Two round-trip flights included