Rental Account Manager

Caterpillar Financial Services Corporation; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Caterpillar Inc. seeks a Rental Account Manager to oversee all sales for key clients in the rental sector. The ideal candidate will possess strong skills in customer focus and industry knowledge, ensuring client needs are met while managing day-to-day activities. This position offers excellent growth opportunities and support from a Fortune 100 company.

Leistungen

Competitive salary package

Helpful training and relatable mentors

Work-life balance

Global experience opportunities

Qualifikationen

• Native-level proficiency in German and fluency in English required.
• Experience from rental companies is a plus.
• Knowledge of Scandinavian languages is valued.

Aufgaben

• Oversee and coordinate sales and solutions for clients.
• Consult with dealers on sales and service support.
• Design processes for informing customers about services.

Kenntnisse

Customer Focus

Industry Knowledge

Decision Making and Critical Thinking

Negotiating

Relationship Management

Account Management

Value Selling

Jobbeschreibung

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Cat Rental & Used is part of the Construction Industries segment and supports the Cat dealer network to deliver customer rental solutions and profitably grow dealer rental revenue, customers and coverage. The team delivers world-class rental (heavy rents and rental services) & used customer services.

As the Rental Account Manager, you will oversee and coordinate all sales and various solution programs for a significant client or specific client group.

What You Will Do:

• Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.
• Consult with dealers and internal business partners on the subject of sales and service support of product to “corporate account” customers.
• Designing processes for informing customer of rates, shipping date, anticipated delays and any additional information needed by the customer.
• Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.

What You Will Have:

• Native-level proficiency in German and fluency in English.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Account Management: Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
• Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Top Candidates Also Have:

• Experience from rental companies.
• Knowledge of Scandinavian languages.

Additional Information:

• Travel time up to 50%.
• A valid work permit or EU-25/EFTA citizenship is required for this position.

What We Offer

From day one, you’re set up to thrive at Caterpillar: helpful training, relatable mentors, global experience, competitive salary package, work-life balance, and the growth opportunities you expect with a Fortune 100 company. You power our success, and we are committed to empowering yours. After all, when your work can impact the entire world, it’s important to do work that matters.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For the past 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI

Posting Dates:

June 27, 2025 - July 10, 2025

Caterpillar is an Equal Opportunity Employer.

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