Renewal Partner Account Manager

NetApp; Düsseldorf; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global technology firm in Düsseldorf is seeking a Renewal Partner Account Manager to manage and grow strategic partner relationships with a focus on renewals. The ideal candidate has over 5 years of experience in sales, strong interpersonal skills, and fluency in both German and English. This role is crucial in driving revenue growth and enhancing partner engagement in a competitive market.

Qualifikationen

• 5+ years of experience in services sales, renewal sales, or technology sales.
• 3+ years leading or managing partnerships.
• Strong interpersonal skills and strategic thinking.

Aufgaben

• Manage and grow relationships with strategic partners.
• Drive revenue growth and improvement in renewal rates.
• Analyze customer churn data to enhance retention.

Kenntnisse

Relationship management

Sales strategy development

Interpersonal communication

Data analysis

Fluency in German

Fluency in English

Tools

Salesforce

Jobbeschreibung

Title : Renewal Partner Account Manager

Location : Munchen, DE, 85609

Requisition ID : 130991

Job Summary

The Renewal Sales Partner Account Manager is responsible for managing and growing relationships with our strategic partners, focusing on renewals.

You will oversee partnership performance, drive communication, manage escalations, and strategize to improve renewal retention rates across the EMEA business.

You will be responsible for driving quarterly execution of NetApp support services renewal sales pipeline via the assigned distributor and / or partner. Additionally, you would lead the successful delivery of Commercial segment renewal business through the distributor / partner model.

Job Activities

• Responsible for cultivating and maintaining trusted relationships with strategic partners on support services renewal sales and public cloud software subscriptions.
• Act as ambassador for renewals sales business for internal and external stakeholders across partner ecosystem.
• Driving revenue growth with distributors and partners on geographical targets around in-quarter renewal rates, discount level improvements, and retention rates.
• Develop strategies to continually improve renewal and customer retention rates.
• Driving strong cadence of forecast and business reviews with key stakeholders.
• Identify training and enablement needs, collaborate with internal enablement teams to develop and implement content.
• Act as intermediary, when necessary, between partners and renewal sales specialists.
• Analyse data to understand patterns of customer churn, and develop strategies to improve retention.

Business Objectives :

Establish and maintain a successful cadence to drive pipeline growth and accountability with key distributors and partners.

Enabling partners across the renewal sales engagement model including offerings, tools, and policies.

Continuous improvement of in-quarter and overall renewal rates.

Job Experience

5+ years of experience in services sales, renewal sales, or technology sales.

3+ years leading, managing or working with the partner / reseller community.

Demonstrated expertise with sales tools such as Salesforce, and core renewal KPIs including renewal rates, retention rates, churn rates.

Strong interpersonal skills, including verbal and non-verbal communication skills, active listening skills.

Demonstrated evidence of being a strategic thinker, with a natural curiosity for solving problems

Fluency in German and English language

Job Segment : Account Manager, Cloud, Manager, Sales, Technology, Management