Remote Principal UI/UX Designer presso Liveperson

BIOHY; Berlin, Mannheim; Hybrid; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

BIOHY is seeking a Principal UI/UX Designer to join their innovative team in Berlin. This role demands a wealth of experience in user-centered design, particularly focused on voice-enabled products and data visualization. As an integral part of the team, you will create impactful user experiences while collaborating with cross-functional teams. Benefits include generous vacation days, a pension scheme, and professional development opportunities.

Leistungen

28 days vacation

Tuition reimbursement (up to $6,000 per year)

Internet and mobile reimbursement

Qualifikationen

• 10+ years of experience in UI/UX design.
• Expertise in designing for voice-enabled products.
• Strong command in data visualization and analytics.

Aufgaben

• Design data-driven user experiences and voice integration solutions.
• Create high-fidelity designs aligned with development standards.
• Conduct user research and translate insights into actionable designs.

Kenntnisse

UI/UX Design

Data Visualization

Communication

User Research

Analytical Tools

Tools

Figma

Sketch

Adobe XD

Jobbeschreibung

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

We are seeking an experienced Principal UI/UX Designer with a passion for creating intuitive, data-driven user experiences and voice integration solutions. This role requires a strong foundation in analytics, reporting, interactive data visualization, and designing for voice-enabled products as part of our 0-1 voice product team.

You will:

• Design Strategy & Research:
• User-Centered Design:
• Data Visualization & Reporting:
• User Behavior Analytics:
• High-Fidelity Design:
• Development-Ready Designs:
• Continuous Improvement:

The ideal candidate will thrive in a fast-paced environment, possess excellent communication skills, and demonstrate the ability to move quickly, conduct customer interviews, and work autonomously. The position offers the opportunity to contribute to cutting-edge solutions in voice products and customer engagement platforms.

You have:

• 10+ years of experience in UI/UX Design

Experience in Data-Driven & Voice Products: Expertise in designing interfaces for analytics platforms, dashboards, and reporting tools and familiarity with designing for voice-enabled products, including understanding workflows like call transcription, real-time analytics, and voice commands.

Data Visualization Expertise: Ability to transform raw data into user-friendly, visually appealing charts, graphs, and reporting interfaces.

• UI/UX Design Proficiency: Strong command of design tools like Figma, Sketch, or Adobe XD to create wireframes, prototypes, and final UI assets.
• UX Tools & Analytics: Experience using tools like Hotjar, FullStory, Google Analytics, or Pendo to investigate actual usage, identify pain points, and inform iterative design improvements.

Ability to Move Fast: Comfortable working in a fast-paced environment with the ability to prioritize effectively and deliver high-quality designs under tight deadlines.

Autonomy: Proven ability to work independently, manage multiple projects, and drive initiatives to completion with minimal oversight.

• User Research & Testing: Knowledge of user research methodologies and a strong ability to translate insights into actionable design improvements.
• Development Alignment: Ability to create componentized, reusable design elements and adhere to development standards for easier implementation. Experience working within design systems and component libraries is a plus.
• Collaboration & Communication: Strong verbal and written communication skills to clearly articulate design decisions, collaborate with cross-functional teams, and advocate for design best practices.
• Attention to Detail: A meticulous approach to creating clean, functional, and consistent user experiences.

What Makes You Stand Out

• Experience in B2B or SaaS products with a focus on complex data workflows and voice-enabled solutions.
• A portfolio showcasing data visualization, dashboards, reporting systems, and voice product designs.
• Proven experience in cross-functional collaboration with product, development, and engineering teams to ensure smooth product development.
• Strong grasp of design systems and component libraries for scalable design solutions.
• Familiarity with voice integration challenges and opportunities in contact center environments.

Benefits:

Time away: Vacation (28 days) and care days (5).

• Additional Pension scheme paid by LivePerson, deferred pension scheme and ESPP.
• Development: Generous tuition reimbursement (up to 6.000USD per year) and access to internal professional development resources.
• Internet and Moblle reimbursement
• Remote first company with offices in Mannheim and Berlin

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we’re very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.