Remote Customer Service Rolle in Athen - inkl. Umzug

TN Germany; Berlin; Remote; EUR 30.000 - 50.000; Vollzeit

Zusammenfassung

An exciting opportunity awaits you as a Customer Service Agent for an international airline, where you can restart your career in a vibrant Mediterranean location. This role not only offers the chance to provide exceptional support to valued customers but also includes a fully paid relocation package to Berlin. With a focus on enhancing customer satisfaction, you will leverage your communication skills in a dynamic environment. Join a forward-thinking company that values your growth through training and development opportunities, while enjoying numerous benefits including private health insurance and performance bonuses. Embrace this adventure and make a positive impact in a diverse team!

Leistungen

Private health insurance

Training and development opportunities

Monthly performance bonus

Two additional salaries per year

Accommodation costs covered for the first 6 months

Fully paid training (40 days)

Fully paid acclimatization period (14 days)

Fully paid relocation package

Qualifikationen

• Strong communication skills and professional demeanor.
• Previous experience in customer service or a similar field is advantageous.

Aufgaben

• Provide first-class customer service via phone, email, and chat.
• Respond to customer inquiries and resolve issues promptly.
• Document customer interactions in the company's CRM system.

Kenntnisse

Fluent in German

Fluent in English

Strong communication skills

Problem-solving skills

Attention to detail

Ability to manage multiple tasks

Tools

CRM systems

Customer support tools

Jobbeschreibung

Remote Customer Service Role in Athens - including Relocation to Berlin

Are you interested in restarting your career as a Customer Service Agent for an international airline in a fantastic location by the Mediterranean?

Begin your new adventure with Patrique Mercier Recruitment JP in a customer service position that offers the opportunity to work in Greece with paid relocation support! This exciting opportunity includes assistance with your move, allowing you to immerse yourself in the beautiful Mediterranean culture while providing top-tier support to our valued customers. In this role, you will utilize your communication skills to handle inquiries, resolve issues, and enhance customer satisfaction from your location. If you aim to deliver exceptional service and are enthusiastic about working in an international environment, we encourage you to apply!

Responsibilities

• Provide first-class customer service via phone, email, and chat.
• Respond to customer inquiries and resolve issues promptly and effectively.
• Keep your knowledge of products and services up to date to advise customers accurately.
• Accurately document customer interactions in the company's CRM system.
• Collaborate with team members to improve service quality and customer experience.
• Participate regularly in training sessions to enhance your skills and product knowledge.
• Contribute positively to team discussions and initiatives aimed at improving service.
• Fluent in German and English.
• Strong communication skills and professional demeanor.
• Ability to manage multiple tasks and work effectively in a fast-paced environment.
• Excellent problem-solving skills and attention to detail.
• Previous experience in customer service or a similar field is advantageous.
• Familiarity with CRM systems and customer support tools.
• Positive attitude, adaptability, and willingness to embrace new challenges in a new cultural environment.

Benefits

• Private health insurance
• Training and development opportunities within the company
• Monthly performance bonus
• Two additional salaries per year
• Accommodation costs covered for the first 6 months (subject to availability)
• Fully paid training (40 days) and acclimatization period (14 days)
• Fully paid relocation package (flight, transfer, and hotel)