Relocation to Portugal: Finnish-Speakers for Tech Brand Customer Care

Cross Border Talents; Hamburg; Remote; EUR 24.000 - 30.000; Vollzeit

Zusammenfassung

A leading global tech company seeks Finnish speakers for a remote customer support position in Portugal. You'll assist customers with order-related queries, ensuring high satisfaction levels. Candidates should have empathy, effective communication skills, and the ability to problem-solve in a fast-paced environment.

Leistungen

Relocation help and housing allowance

Qualifikationen

• Native-level Finnish and strong English (C1).
• Experience in customer support is a plus.
• Flexibility for rotating shifts.

Aufgaben

• Support Finnish-speaking customers with order-related issues.
• Communicate clearly across channels (phone, email, chat).
• Monitor and improve KPIs.

Kenntnisse

Empathy

Problem-solving

Communication

Jobbeschreibung

Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home!

Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.

Your Responsibilities:

• Support Finnish-speaking customers with order-related issues (tracking, returns, payments).

• Communicate clearly and professionally across channels (phone, email, chat).

• Handle sensitive data responsibly and securely.

• Escalate complex cases using internal tools and procedures.

• Monitor and improve your own KPIs.

You have:

• Native-level Finnish and strong English (C1).

• Ability to stay calm under pressure and problem-solve efficiently.

• Previous experience in customer support is a plus.

• Flexibility to work rotating shifts, including weekends and holidays.

• Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)