Relationship Associate - German Speaker - Hybrid

Citi; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A global financial institution in Frankfurt is seeking a candidate to manage client onboarding and ensure compliance with KYC and regulatory standards. The role involves supporting relationship managers and monitoring client portfolios, requiring skills in client coordination, risk management, and fluency in both English and German. This is a full-time opportunity offering exposure to cross-border banking relationships.

Qualifikationen

• Strong interpersonal skills and client coordination capabilities.
• Basic knowledge of trade, FX, lending, and cash products.
• Ability to multi-task and prioritize effectively.

Aufgaben

• Support onboarding new clients and ensure compliance.
• Manage account opening processes and KYC requirements.
• Monitor client portfolios and maintain credit files.

Kenntnisse

Interpersonal skills

Stakeholder coordination

Client-focused mindset

Organizational skills

Microsoft Office proficiency

Fluency in English

Fluency in German

Ausbildung

Bachelor's / University degree

Jobbeschreibung

Responsibilities

• Support Relationship Managers and Product Partners to onboard new clients, subsidiaries, and credit facilities, ensuring KYC and initial credit set-ups are accurately completed.
• Manage onboarding and account-opening processes for new clients and new products across existing clients.
• Ensure timely and accurate execution of KYC, AML, and regulatory requirements in coordination with compliance and Risk teams.
• Assist with new client acquisition and prospecting by preparing marketing materials, meeting notes, and supporting deliverables for client engagements.
• Help clients access Citi's global network by coordinating with regional teams and product experts to meet international banking needs.
• Support Relationship Managers and credit partners with credit requests, financial spreading, annual reviews, and internal risk ratings (including new credit and extensions).
• Monitor client portfolio and coordinate with Credit Admin team to maintain up-to-date credit files and documentation (FX, derivatives, LCs, loans).
• Track usage of credit lines, escalate risk concerns, and partner with Independent Risk on Annual Reviews and audit readiness.
• Maintain accurate and up-to-date client records across internal systems, ensuring compliance with Citi's policies and regulatory requirements.
• Manage day-to-day transactional needs for a portfolio of clients, ensuring delivery of credit, treasury, and trade finance solutions.
• Act as a key liaison for resolving operational and servicing issues (escalations only) in partnership with operations, legal, compliance, and other control functions.
• Assist in cash transaction implementation and coordination of account services in support of bankers.
• Partner with Citi's product teams to identify cross-sell opportunities and align client needs with global solutions.
• Participate in internal client support discussions and ensure all communication and decisions are accurately documented.
• Contribute to internal projects related to process improvement, onboarding experience, regulatory updates, or platform enhancements.
• Deliver high-quality and timely responses to client inquiries, resolving operational issues in coordination with internal teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients, and assets, by ensuring compliance with applicable laws, rules, and regulations, adhering to policies, applying sound ethical judgment, and escalating, managing, and reporting control issues with transparency.

Development Value :

• Gain hands-on experience supporting complex cross-border commercial banking relationships, including Fintech and Digital & Technology clients.
• Develop deep experience in credit processes, KYC, risk management, and global product solutions within one of the world's leading financial institutions.
• Build a strong internal network across Citi's Commercial Bank, Risk, Product, and Global functions—positioning you for future mobility and career progression.
• Benefit from structured learning, mentorship, and exposure to senior stakeholders and high-growth sectors.
• Grow in a culture that values continuous learning, operational excellence, and client-centric problem-solving.

Knowledge & Skills :

• Strong interpersonal and stakeholder coordination skills with a client-focused mindset; capable of working independently and collaboratively.
• Basic knowledge of trade, lending, FX, and other cash products.
• Organizational skills are essential;
• Ability to multi-task and prioritize.
• Relationship skills and ability to maintain an effective network across the organization.
• Proficient in Microsoft Office (Word, Excel, PowerPoint); ability to learn and adapt to new systems quickly.
• Fluency in English and German required (written and spoken).

Education :

• Bachelor's / University degree or equivalent experience.

This job description provides a high-level overview of the work performed. Other duties may be assigned as required.

Job Family Group : Job Family : Time Type :

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For additional skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.

Job ID 25870881