Register Your Interest: Associate, Client Services (m/f/d) - 2027 Start Dates

Third Bridge Group; München; Hybrid; EUR 52,000 - 88,500; Full time

Benefits offered by this job

Competitive salary with performance bonuses

Apple MacBook

€20 monthly mobile reimbursement

30+ vacation days

Health & wellbeing support

Job summary

Third Bridge Group in Munich is seeking a Client Services Associate to enhance decision-making for clients by engaging industry experts for consultations. The successful candidate will thrive in a fast-paced, target-driven environment and possess business fluency in German. Responsibilities include identifying and scheduling experts, managing projects, and cross-selling services. The position offers a competitive salary of €52,000 plus bonuses, flexible work options, and benefits including health support and professional development.

Qualifications

• Demonstrated leadership or extracurricular roles, internships, or other achievements.
• Confidence in telephone and face-to-face engagements.
• Resilience in a fast-paced, target-driven environment.

Responsibilities

• Identify and contact potential industry experts for client projects.
• Schedule expert calls that meet client project timelines.
• Manage multiple clients and projects ensuring high service levels.
• Engage in cold calling and securing expert buy-in.
• Cross-sell Third Bridge services such as surveys and advisory.
• Collaborate with internal teams for quality deliverables.

Skills

Business fluency in German (C1 or higher)

Strong intellectual curiosity

Excellent communication skills

Fast learning ability

Job description

Third Bridge is a leading global research firm, established in 2007, with over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision‑making for investors and business leaders by uncovering unique expert insights across multiple sectors and geographies.

Job Overview

We are seeking a Client Services Associate to support clients by identifying, engaging, and scheduling industry experts for consultations and research projects. This role involves significant telephone and client interaction in a fast‑paced, target‑driven environment.

Key Responsibilities

• Identify and contact potential industry experts to secure their participation in client projects.
• Understand client requirements and schedule expert calls that meet project timelines.
• Manage multiple projects and clients simultaneously, ensuring high level of service.
• Cold‑call and engage experts across industries, overcoming objections and securing buy‑in.
• Engage in cross‑sell of Third Bridge services such as content library, surveys, advisory, and 1‑1 expert calls.
• Collaborate with internal teams to maintain high quality client deliverables.

Qualifications

• Business fluency in German (written and oral, level C1 or higher).
• Strong intellectual curiosity, ambition, and resilience.
• Experience in leadership or extracurricular roles, internships, or other achievements demonstrating drive.
• Excellent communication skills, confidence in telephone and face‑to‑face engagements.
• Fast learning ability and comfort with a fast‑paced, target‑driven environment.

Benefits

• Competitive salary range: €52,000 base plus performance bonus, totaling €66,500‑€88,000 in first year.
• Apple MacBook and €20 monthly mobile phone reimbursement.
• Flexible work options: 30+ vacation days, flex days, and one month of remote work per year.
• Health & wellbeing support, fitness/studio grants.
• Daily fresh coffee at the office.
• Regular social events, professional development opportunities, and a supportive team culture.

About Us

Third Bridge values trust and is committed to protecting personal information. We support a diverse and inclusive environment and are an equal‑opportunity employer. All qualified applicants are encouraged to apply.