Regional Account Manager

Total Marketing Support Limited; Deutschland; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

TMS Global, a DS Smith PLC subsidiary, seeks a Regional Account Manager for Germany. The role blends remote work with occasional travel to client sites, leading account teams, developing strategic plans, and ensuring on-budget, on-time delivery of print and display projects.

Strong leadership, procurement, and English communication are essential for driving client growth. You will collaborate with the Client Services Director to meet financial targets, improve processes, and build lasting client

Qualifications

• Experience in account management within display/print environments.
• Experience developing and executing managed service strategies.
• Strong planning, budgeting and cost-management capabilities.
• Project management experience with semi-permanent/permanent displays and POS.
• Proven procurement, supplier and vendor management skills.
• Track record of managing budgets and financial metrics.
• Fluency in English is required for client and colleague communication.

Responsibilities

• Provide leadership and mentorship to account teams.
• Collaborate with Client Services Director on strategic account plans.
• Oversee delivery of print and display management projects within budget, quality and timelines.
• Partner with Growth team on strategic growth initiatives and regional delivery.
• Drive continuous improvement to enhance quality, efficiency and service delivery.
• Balance margin targets with client satisfaction and internal value creation.
• Ensure timely reporting of key metrics, including KPI dashboards and financial updates.
• Identify cost-saving opportunities and implement process improvements.
• Build long-term relationships with key client stakeholders to foster engagement and growth.

Skills

Account management

Print management

Managed services

Budgeting

Project management

Procurement

Vendor management

Leadership

English fluency

Job description

## Regional Account ManagerAnsøg: Hybrid: Erlensee: Full time: Slået op i dag: R-14998TMS Global is a wholly owned subsidiary of DS Smith PLC, a multinational packaging and display manufacturing business. We specialise in the outsourcing of retail display, print, and packaging solutions and operate across 97 markets worldwide. Our global community consists of more than 300 colleagues located across APAC, LATAM, EMEA, and North America.**About the role**TMS Global is seeking a highly skilled and motivated Regional Account Manager to join our team in Germany.As Regional Account Manager, you will partner with the Client Services Director to lead the operational management of key client accounts, strengthening strategic partnerships, ensuring flawless delivery, and driving sustainable business growth.You will respond effectively to evolving client needs while ensuring compliance, operational efficiency, and the achievement of financial targets. By driving best practice and continuous improvement, you will ensure the operation consistently delivers value for both clients and TMS.While this role will predominately be based remotely, you will be required on occasion to travel and visit client sites.Some of your responsibilities will include:· Providing leadership and mentorship to account teams, ensuring professional development, performance excellence, and accountability.· Collaborate with the Client Services Director to develop and implement strategic account plans that deliver client objectives and support business growth.· Oversee the delivery of print and display management projects, ensuring alignment with budget, quality, and timeline expectations.· Partner with the Growth team to align strategic growth initiatives, shopper-centric design solutions, and regional operational delivery.· Drive continuous improvement across operations to enhance quality, efficiency, and service delivery.· Ensure margin and performance targets are achieved while balancing operational excellence, client satisfaction, and internal value creation.· Ensure timely and accurate reporting of key metrics, including financial updates, KPI dashboards, and other client deliverables.· Drive cost efficiency by identifying and implementing process improvements, eliminating inefficiencies, and capturing gainshare opportunities.· Build and nurture trusted, long-term relationships with key client stakeholders to drive engagement, retention, and growth opportunities.To be successful in this role the following skills are essential:· Proven experience in account management within display and print management environments.· Experience developing and executing managed service strategies.· Planning, budgeting, and cost management.· Project management, including the production of semi-permanent or permanent displays, point of sale and marketing.· Strong procurement, supplier, and vendor management experience.· Experience managing budgets, and financial performance metrics.**About you**You will be an experienced people leader with a proven track record of developing high-performing teams and fostering a culture of accountability, collaboration, and continuous improvement. You will possess strong commercial acumen and excel at balancing operational excellence with client satisfaction and business performance.Your expertise lies in fostering lasting relationships and taking a collaborative approach in all that you do.Due to the nature of the role, fluency in English is required to liaise effectively with clients and colleagues.This is an exciting opportunity to join a supportive global organisation where you can make a meaningful impact, contribute to strategic growth, and help shape exceptional client experiences. Apply now and become part of the TMS journey.