Receptionist (m/f/d)

ㄷ; Binz; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Ein Hotel in Binz auf der Insel Rügen sucht engagierte Rezeptionisten (m/w/d), die mit Leidenschaft und einem hohen Maß an Gastorientierung unser Team unterstützen. Mit fairer Bezahlung, interessanten Zusatzleistungen und Entwicklungsmöglichkeiten in einem positiven Arbeitsumfeld sind Sie nicht nur ein Teammitglied, sondern Teil unserer Gemeinschaft.

Leistungen

Permanenter Arbeitsvertrag

Faire Bezahlung inkl. Weihnachts- und Urlaubsgeld

Betriebliche Altersvorsorge

Interne Schulungen und Weiterbildung

Reisevergünstigungen für Resorts und Hotels

Mitarbeiterrabatte auf F&B und SPA-Dienstleistungen

Anniversary-Boni

Diversity-Engagement

Qualifikationen

• Abgeschlossene Ausbildung als Hotelfachmann/-frau.
• Erfahrung im Kundenservice und Rezeptionstätigkeiten.
• Gute Englischkenntnisse erforderlich.

Aufgaben

• Sicherstellung eines optimalen Gästeservices.
• Schulung neuer Auszubildenden und Praktikanten.
• Verwaltung der täglichen Rezeptionstätigkeiten.

Kenntnisse

Teamarbeit

Gastorientierung

Kommunikation

Verkaufstalent

Ausbildung

Ausbildung als Hotelfachmann/-frau

Tools

Protel

Jobbeschreibung

Welcome to the Hotel Ceres am Meer in beautiful Binz on the island of Rügen. We are looking for team members who not only love hospitality but also value sustainability. Our goal is to create unforgettable experiences for our guests and to rethink the hotel industry in the process. Become part of our dedicated team as a Receptionist (m/f/d) and support us in our commitment to high quality, warm hospitality, and strong environmental awareness. #worknewways

Here you can shine

• You are a passionate host
• Work in the early and late shift at reception (and in exceptional cases in the night shift)
• Ensure the best possible guest service
• Induction of new trainees and interns
• Support all processes at reception and handle general front office tasks with the Protel programme
• Handle complaints and claims confidentially
• Share responsibility for compliance with credit guidelines
• Engage guests with the products of the house

What sets you apart

• Completed training as a hotel specialist (m/f/d) and/or relevant professional experience
• A competent and cordial demeanor
• A positive charisma and enthusiasm to convey to guests and colleagues
• A high level of initiative and sales talent
• Strong communication and teamwork skills
• Sincere guest and service orientation
• Good knowledge of English

What we offer to welcome you

You are more than just a team member — you are part of a community! We offer a working environment with unbeatable benefits so that you feel completely at home with us as a receptionist (m/f/d):

• A permanent employment contract with long-term prospects
• Fair pay according to the collective agreement, including Christmas and holiday bonuses
• Above-tariff pay depending on qualifications
• Travel discounts for our resorts and hotels
• Discounts on F&B and SPA services at all locations
• Bonuses for service exchange and extra commitment, plus recognition
• Anniversary bonuses from the first year of service
• Referral programme offering up to €1,000 gross per successful referral
• Supplementary health insurance and pension scheme
• Support and coaching services via voiio
• Internal training, further education, and seminars at the German Hotel Academy
• Development opportunities within our international group (Germany, Austria, Italy)
• Corporate benefits with discounts from over 1,500 providers
• Free employee clothing, including provision and cleaning
• Access to our staff canteen
• Provision of a low-cost flat
• We are proud members of the Diversity Charter, valuing personality over origin or CV