Receptionist & Administrative Support Coordinator

Copeland; Aachen; Vor Ort; EUR 30.000 - 38.000; Vollzeit

Zusammenfassung

A global climate technology company seeks a Receptionist & Administrative Support Coordinator to ensure smooth operations and provide a welcoming experience for guests. This role involves handling various administrative tasks including managing communication, bookings, and office supplies, and requires proficiency in both German and English. The ideal candidate is organized, detail-oriented, and has a strong customer service focus, ready to contribute to a sustainability-oriented company culture that values diversity and inclusion.

Leistungen

Flexible and competitive benefits plans

Flexible time off plans

Qualifikationen

• Previous experience in reception, administrative, or customer service roles.
• Professional, friendly demeanor required.

Aufgaben

• Greet and welcome guests with professionalism.
• Manage office supplies and coordinate bookings.
• Handle incoming and outgoing mail efficiently.

Kenntnisse

Organizational skills

Attention to detail

Communication skills

Customer-focused attitude

Proficiency in Microsoft Office Suite

Multitasking abilities

Proficiency in both German and English

Tools

Oracle or other ERP systems

Jobbeschreibung

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

We are seeking a reliable, organized, and proactive Receptionist & Administrative Support Coordinator to join our team and help ensure smooth daily operations while providing a welcoming experience to our guests and employees.

Key Responsibilities

• Greet and welcome guests and visitors with professionalism and courtesy.
• Process visitor badges according to company policy and maintain accurate badge control records.
• Manage incoming and outgoing mail, including parcel reception and shipping.
• Handle P.O. Box management and coordinate UPS shipments and invoice control.
• Answer and forward phone calls; manage answering machine messages efficiently.
• Manage email correspondence for own and reception accounts.
• Coordinate taxi bookings and control related invoices.
• Book meeting rooms and organize catering orders as required.
• Handle hotel, flight, and restaurant bookings for departments lacking assistance.
• Manage office supplies, envelopes, and place orders via Amazon account.
• Manage cash box and accounts receivable (AR) processing.
• Record janitor working hours in Excel and monitor invoice control.
• Administer company car bookings per Pool Car Policy.
• Control and update folders containing forms, policies, and memos.
• Provide support during customer events or training sessions as needed.
• Perform copy and badge pointer (name tag) handling tasks.
  
  

Required Qualifications And Experience

• Previous experience in reception, administrative, or customer service roles.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent verbal and written communication skills.
• Ability to multitask and manage time effectively.
• Professional, friendly, and customer-focused attitude.
• Proficiency in both German and English.
  
  

Preferred Qualifications And Experience

• Experience with Oracle or other ERP systems.
• Familiarity with shipping carriers such as UPS and freight handling procedures.
• Basic accounting or invoice processing knowledge.
• Experience in event support or catering coordination.
• Comfortable working with reception and visitor management systems.\
  
  

If this sounds like a good fit, we’d love to hear from you! Apply now – we look forward to connecting!

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including parental leav, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.

No calls or agency requests please.