Receptionist

Planet; Dortmund; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic Receptionist to be the welcoming face of their Dortmund office. This role is crucial for providing excellent customer service and administrative support while managing a variety of tasks in a fast-paced environment. The ideal candidate will possess strong communication skills and a friendly demeanor, ensuring that every visitor feels valued and welcomed. Join a forward-thinking company that values diversity and offers opportunities for career growth in the exciting tech market. If you are organized, proactive, and passionate about customer service, this is the perfect opportunity for you.

Qualifikationen

• Proven experience in a receptionist or front desk role.
• Strong communication and organizational skills are essential.

Aufgaben

• Greet visitors and manage phone calls professionally.
• Coordinate with vendors and manage office supplies efficiently.

Kenntnisse

Communication Skills

Multitasking

Organizational Skills

Customer Service

Fluency in German

Basic English

Ausbildung

Experience as a Receptionist or similar role

Tools

Microsoft Office Suite

Basic Office Equipment

Jobbeschreibung

About Planet:

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview:

As a Receptionist, you will be the first point of contact for our Dortmund office, providing excellent customer service and administrative support. The ideal candidate should have strong communication skills, a welcoming demeanor, and the ability to multitask in a fast-paced environment.

What you will do:

1. Greet and welcome visitors in a courteous and professional manner.
2. Answer, screen, and direct phone calls to appropriate personnel.
3. Manage incoming and outgoing mail, packages, and deliveries.
4. Maintain the reception area, ensuring it is tidy and presentable.
5. Coordinate and manage relationships with 3rd party vendors (maintenance, cleaning etc.) scheduling maintenance, repairs, and service appointments, to ensure a clean, safe, and functional office environment.
6. Invoice processing, keeping organized records of invoices, contracts, and other important documents.
7. Monitor and order office supplies as needed, ensuring efficient use of resources and managing an office budget.
8. Identify and address issues promptly and effectively, ensuring minimal disruption to office operations.
9. Perform other duties as assigned by management.

Who you are:

1. Proven experience as a receptionist, front desk representative, or in a similar role.
2. Excellent verbal and written communication skills.
3. Knowledge of health, safety, and environmental regulations.
4. Strong organizational and multitasking abilities.
5. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
6. Fluent in German and have a good English level. Any other language will be a plus.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast-paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.