Read more

Carlsberg Marstons Brewing Company; Deutschland; Remote; EUR 33.000 - 41.000; Vollzeit

Benefits dieser Stelle

Monthly product allowance

Private medical options

Company bonus scheme

24/7 GP services

Enhanced pension

Discounts on high street

Zusammenfassung

Carlsberg Britvic is seeking a Technical Services Representative to cover Central London and the M25 corridor. This field-based role involves installing, maintaining and repairing soft drinks equipment at customer sites, delivering a professional first impression and ensuring equipment operates reliably.

You will work a 42-hour week on a rota, with weekends and bank holidays on a rotating basis, and receive comprehensive training plus access to benefits including private medical, pension

Qualifikationen

• Experience in field service and customer-facing roles.
• Ability to install, maintain and repair beverage equipment.
• Good problem solving and technical troubleshooting skills.

Aufgaben

• Install, service, diagnose and repair soft drinks dispense and chiller equipment at customer sites.
• Carry out planned preventative maintenance to ensure reliability and minimise downtime.
• Educate customers on equipment operation and basic fault finding.
• Maintain service records and manage van stock and tools.
• Build strong customer relationships through excellent service.

Kenntnisse

Field service

Customer service

Technical troubleshooting

Problem solving

Jobbeschreibung

Technical Services Representative - Central London and M25 Corridor

Job Title: Technical Services Representative

Location: Field-based role covering customer sites across Central London and the M25 corridor

Job Length: Permanent

Working Hours: Monday to Friday, 42 hrs a week. Working a 4-week rota, working one weekend in 4 and covering 2 bank holidays per year

Competitive Salary with extensive benefits:

• Monthly product allowance – alcoholic & non-alcoholic options available
• Private Medical options
• Company bonus scheme
• Access to 24/7 GP services
• Enhanced pension contribution
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the role:

As a Technical Services Representative, you’ll be a brand ambassador by delivering a simply brilliant first impression to our customers. Preparation and presentation are key to delivering a perfect visit that meets and exceeds our customer’s expectations. You’ll use your skills to install, maintain and repair our soft drinks equipment in a variety of business premises across Central London (M25 corridor). You’ll also share advice and tips with customers on how to serve the very best drinks every times. No two days are the same, which means you’ll always be learning and finding new challenges to get stuck into.

Your enthusiasm for our products and everything else that we have to offer will be a driving factor in your success in the role. To succeed in this role, you’ll have a logical approach to solving problems, be good with your hands, but most importantly, get a real buzz out of helping people. When you join, you’ll be given comprehensive training in the role, as well as continuous on-going support.

Role Responsibilities:

• Install, service, diagnose and repair soft drinks dispense and chiller equipment at customer sites across Central London (M25 corridor).
• Carry out planned preventative maintenance to ensure equipment reliability and minimise downtime.
• Diagnose faults and complete repairs efficiently, ensuring first-time fix where possible.
• Educate customers on equipment operation, basic fault finding and food hygiene best practices.
• Provide technical advice and support to maximise equipment uptime and performance.
• Maintain accurate service records and complete all required documentation.
• Manage van stock, tools and spare parts to ensure readiness for customer visits.
• Build strong relationships with customers by providing an excellent service experience.