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Co-op Group; Deutschland; Remote; EUR 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Pension 10%+

Annual bonus

Holiday 28 days

Discount on Co-op

Early access to pay

Virtual healthcare

Career coaching

Zusammenfassung

Co-op Life Services is seeking Sales Consultants to assist clients with later life planning. You’ll deliver clear advice, discuss funeral plans, and help clients choose suitable options while following FCA regulations. Role is remote with travel as needed, ensuring a supportive, accessible client journey.

Join an inclusive team focused on delivering thoughtful guidance and strong client outcomes, backed by comprehensive training and development opportunities within the Co-op group.

Qualifikationen

• Experience in B2B or B2C consultative sales and helping customers decide
• Full UK driving licence and access to own vehicle
• Strong empathy and communication with clients
• Active listening and adapting style for diverse clients
• Ability to influence while maintaining enthusiasm for products and services
• Excellent literacy and numeracy with attention to detail
• Ability to meet targets and work to deadlines
• Good IT skills and quick learning for new systems

Aufgaben

• Attend video or phone-based appointments to discuss later life legal services with clients
• Identify client needs and provide information and solutions
• Explain legal issues in clear, jargon-free language
• Guide clients through funeral plan options in line with FCA regulations
• Build positive relationships with Co-op colleagues for a seamless client journey
• Work to targets to deliver strong client outcomes and commercial success
• Travel for face-to-face client or company meetings when required

Kenntnisse

Consultative sales

B2B/B2C sales

Driving licence

Empathy

Active listening

Communication

Time management

IT skills

Jobbeschreibung

Monday-Friday, 37.5 hours flexible between 9am and 9pm, with 3 evenings per week, and two in four Saturdays.

Home based across England and Wales, travelling when required

For this role you'll be required to start on 9th November 2026

We're looking for people with great customer service and communication skills to join us as Sales Consultants at Co-op Life Services. Working in our Estate Planning team, you'll help clients plan for the future and look after the people who matter most to them. You don't need a background in law to do this job, as we'll provide full training and ongoing development.

Why this role matters

Planning for later life can feel daunting, so it's important that clients have access to clear, straightforward advice when they need it most. In this role, you'll help people make informed decisions with confidence, making sure our clients receive the right support while delivering a caring and accessible experience that makes a real difference to them and their families.

What you'll do

• Attend video or phone-based appointments to discuss the benefits of later life legal services with clients
• Work closely with clients to identify their different needs, providing information and solutions to best meet their requirements
• Explain legal issues to clients in an understandable way, without legal jargon
• Guide clients through their options, helping them make informed decisions on funeral plans in line with FCA regulations
• Develop positive relationships with Co-op colleagues, working together to provide the best possible client journey
• Perform to agreed targets to deliver outstanding client outcomes and commercial success
• Travel for face-to-face client or company meetings when required

What you'll bring

We'recommitted to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you'll need to bring:

• Previous experience of B2B or B2C consultative sales and supporting customers to make decisions
• A full UK driving licence and access to your own vehicle
• Confidence, empathy and understanding when speaking with potential clients
• Active listening skills with the ability to adapt your communication style and engage a diverse range of clients through telephone, video, and face to face discussions
• The ability to consult and influence while showing enthusiasm for our products and services
• Excellent literacy and numeracy skills, with a high level of attention to detail and a commitment to delivering accurate work
• The ability to achieve key targets and work towards deadlines
• Good general IT skills, with the ability to quickly learn and adapt to new systems

Why Co-op?

At Co-op,we'reowned by our members. And becausewe'reowned by you, we can do right by you.Sowhen you join us,you'renot just taking a job,you'rejoining a movement.We'rean organisation that puts people and communities first, andwe'repowered by purpose. We want this to be a place where you can thrive, soyou'llalso receive:

• A pension with up to 10% employer contributions
• An annual bonus scheme (dependent on personal and business performance.)
• 28 days holiday plus bank holidays (rising to 32 in line with service)
• 30% discount on Co-op products and 10% off other brands
• Stream -early accessto a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support,nutritionand fitness advice
• Coaching,trainingand support such as study leave, to help you develop your skills and progress your career

A place whereyou'llbelong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet theminimumcriteria for a job. If you need any adjustments during the recruitment process,we'll support you.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.