Quality Specialist Inbound (f/m/d)

Migros Bank AG; Neuenburg am Rhein; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

80% workload flexibility

EDU Points for development

30 days holiday (Germany)

Exclusive employee conditions

Job summary

Migros Bank AG seeks an Inbound Quality Specialist to support QA in the goods receiving area and on the shop floor. You will analyze deviations, document root causes, and help embed quality standards while supporting continuous improvement during ramp-up and daily operations.

You will work closely with Operations, shift leaders, and QA teams to implement effective corrective actions and sustain high quality in inbound processes.

Qualifications

• Structured, precise, and reliable work style with a keen eye for root causes.
• Practical experience in logistics, receiving, operations or QA.
• Willingness to learn warehouse management systems and site tools.

Responsibilities

• Inbound QA support in goods receiving; act as contact for quality issues.
• Analyze error patterns in goods receipt and identify nonconformities.
• Document root causes and record quality data; support SOP compliance.
• Perform process observations, quality controls, and audits.
• Contribute to reduction of quality metrics and drive improvements.
• Track corrective actions with Operations and shift management.
• Collaborate with Inbound Ops, QA Eng, Training, and other teams.

Skills

Logistics

German (Basic)

English (Good)

Excel

Warehouse systems

Attention to detail

Teamwork

Process improvement

Adaptability

Risk-taking

Education

Logistics field (EBA)

Completed vocational training in logistics/related field

Tools

Excel

Job description

In the role of Inbound Quality Specialist at the ON2 site, you will support quality assurance directly in the operational goods receiving area. You will analyze deviations, monitor processes on the shop floor, and help to sustainably embed quality standards, error reduction, and continuous improvement during ramp-up and in day-to-day operations.

Key information

We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.

What you move

• Operational quality assurance in the inbound area and daily presence on the shop floor as the point of contact for quality issues and nonconformities
• Analysis of error patterns in goods receipt, such as non-conforming goods (NIO) cases, storage holds, supplier nonconformities, and discrepancies in identification and master data
• Reliable recording, documentation, and preparation of root causes of errors, supporting evidence, and operational quality data
• Conducting standardized process observations, quality controls, and audits to ensure compliance with defined standards and SOPs
• Assisting with root cause analyses and the reduction of quality-related metrics such as IPPM, RPPM, CPPM, and COPQ
• Tracking agreed-upon corrective and improvement measures in collaboration with Operations, team leaders, and shift management
• Actively contributing to continuous improvement by proposing concrete, practical suggestions for improvement within your own work area
• Engaging in constructive collaboration with Inbound Operations, Quality Engineering, Training, and other relevant teams

What you will bring

• 3 logistics, technical, or business-related field
• Completed apprenticeship (EBA) logistics, technical, or business-related field
• German (Basic knowledge)English (Good knowledge) Mandatory
• Practical experience in logistics, receiving, operations, or quality assurance; motivated candidates from other fields with a strong aptitude for processes
• Completed vocational training in a logistics, technical, or business-related field is a plus
• Basic to good knowledge of Excel, as well as confidence in working with operational data, analyses, and documentation
• Willingness to learn warehouse management systems, quality processes, and site-specific tools
• A structured, precise, and reliable work style with a keen eye for root causes, interrelationships, and practical feasibility
• Strong communication skills, the ability to work well in a team, and a passion for collaborating directly with operational teams on the shop floor
• A willingness to challenge "how things have always been done" and propose more efficient, automated or effective solutions
• The capacity to adapt to ongoing changes in the work environment
• Demonstrating the courage to take risks and act on convictions under uncertainty

The benefits we offer

Values, not empty words

Cooperative, innovative, piratesque, responsible, ambitious - these five values are what we practice and preach.

Courageous thinking

We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.

Uncomplicated approach

Simplicity is at our core. We avoid the unnecessary and focus on what really matters - from overcoming challenges to celebrating our shared successes.

Flexibility and freedom (Non-Office Jobs)

Every position is possible with an 80% workload.

Rapid growth

With us, growth is a continuous journey. We also support you with EDU Points (CHF 2,000 for employees in Switzerland, EUR 1,600 for employees in Germany, and EUR 700 for our Serbian employees) for your professional development, so there's no risk of you getting stuck in a rut.

More Benefits Switzerland

25 days of holiday, exclusive employee conditions in our online shop, mobile, internet and TV plans at company rates and many other benefits.

More Benefits Germany

More Benefits Germany: 30 days of holiday, exclusive employee conditions in our online shop, a shuttle service (for Neuenburg am Rhein) and other benefits.

More Benefits Serbia

Enjoy discounted employee rates in our shops, paid paternity leave, private health insurance, Fitpass membership, a 13th-month salary, various company events throughout the year and much more.

Application and contact details

Lena Fischer

People Attraction Specialist