Quality Customer Programme Manager (d/f/m) for Airbus

STRATO Personal GmbH; Hamburg; Vor Ort; EUR 50.000 - 65.000; Vollzeit

Zusammenfassung

A personnel service provider is seeking a motivated Quality Customer Programme Manager to ensure high customer satisfaction at Airbus Operations. You will analyze data, manage quality aspects, and support communication on quality topics. Applicants should have a degree in a relevant field and over three years of experience in customer service, aerospace, and quality management. This role offers flexible hours and great benefits.

Leistungen

Potential for permanent employment

Salaries above the general pay scale

Incentive bonuses

Company pension scheme

Well-directed training opportunities

Employee referral program

Travel allowance

Cost coverage for work clothing

Flexible working hours

Partial home office options

Qualifikationen

• More than three years of experience in customer service, aerospace, quality management, and technical documentation.
• Experience in project management and developing presentations.
• Knowledge of Skywise is advantageous.

Aufgaben

• Improve customer satisfaction and manage quality aspects.
• Perform data analysis on customer reports and KPIs.
• Identify trends and anticipate risks through analysis.
• Support customer communication on quality topics.

Kenntnisse

Customer service

Aerospace

Quality management

Technical documentation

Project management

Total quality management

Basic knowledge of German

Ausbildung

Completed studies in supply chain quality, business administration, or comparable qualification

Tools

Skywise

Jobbeschreibung

We offer exciting projects at our renowned customer Airbus Operations and are looking for a motivated employee for the position Quality Customer Programme Manager (d/f/m).

1. Improve customer satisfaction and ensure that all quality aspects are anticipated and resolved in a timely manner.
2. Perform data analysis on customer reports and related KPIs.
3. Identify trends and anticipate risks through data analysis.
4. Support customer communication on A320 quality topics through the creation of communication packs.

Your profile:

1. Completed studies in supply chain quality, business administration, or a comparable qualification.
2. More than three years of experience in:

• Customer service
• Aerospace
• Quality management
• Technical documentation

Experience in project management, total quality management, and developing presentations.

Knowledge of Skywise is advantageous.

Basic knowledge of German.

We offer you:

1. Potential for permanent employment with our customer.
2. Salaries above the general pay scale with incentive bonuses.
3. Equal pay model.
4. Company pension scheme with employer subsidy.
5. Well-directed training and further education opportunities.
6. Employee referral program with attractive bonuses.
7. Individual and local support and advice.
8. Travel allowance.
9. Cost coverage for work clothing and health examinations.
10. Flexible working hours and partial home office options.
11. Work with innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters, and the aerospace supply industry.

Interested? Please apply with your complete application documents, including your CV and certificates from your last three professional positions.

Note: Your documents cannot be returned for organizational reasons. Please refrain from sending expensive folders, photos, or original documents.

We process and store your data electronically in accordance with the Federal Data Protection Act. By applying, you agree to this processing. You may withdraw your consent at any time.

As a dynamic personnel service provider, we offer exciting job positions at innovative companies, supported by our extensive networks and comprehensive administrative assistance in your application process, free of charge.

STRATO personal GmbH

Temporary Employment/Employment Placement/Outsourcing/Head Hunting/Onsite Management

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