- Define technology roadmaps, and technical standards across Quadient’ s software product portfolio.
- Person should have robust knowledge on CCM (Customer Communication Management) across industries
- Oversees end-to-end multi-channel document and communication workflows using Quadient’s enterprise suite (formerly GMC Inspire).
- Quadient Inspire Suite Mastery: Advanced architectural knowledge of key modules including Inspire Designer (complex templates, layouts, and imposition), Inspire Automation (workflow scheduling and pipelines), and Inspire Interactive (business-user content creation).
- Omnichannel Orchestration: Designing seamless document delivery pipelines across high-volume print, email (e.g., SendGrid, SMTP), SMS, web portals, and mobile channels. Platform Upgrades & Migrations: Strategy and execution for migrating legacy CCM systems (e.g., HP Exstream, OpenText, Pitney Bowes) into Quadient Inspire, or transitioning on-premise deployments to Quadient Inspire Evolve (SaaS cloud).
- Should be able to lead the discussion for Integrations, Accessibility and etc.
- Chair the Architectural Review Board to ensure code, platform, and infrastructure choices align with long-term strategy.
Required Qualifications & Experience
- Education: Bachelor’s or master’s degree in computer science, Software Engineering, or a related technical field (or equivalent practical experience).
- Deep domain understanding in high-volume, regulated industries like Banking, Insurance
- Prior experience and ability to translate marketing and customer experience (CX) business requirements into scalable, reusable technical blueprints.
Experience:
10+ years in software development and engineering.
5+ years’ operating as a Solution Architecture