Project Manager - ServiceNow

eMFusion Global; Essen; Remote; Vollzeit

Zusammenfassung

A leading company is seeking an experienced Project Manager for a high-impact ServiceNow implementation project. This remote role requires significant IT experience and includes leading teams, engaging stakeholders, and delivering complex projects. Proficient German and English communication is essential, alongside a strong background in service management and IT processes. Apply today to make a tangible impact in this dynamic environment.

Qualifikationen

• Significant IT experience with complex project delivery.
• Ideally recent experience with ServiceNow implementations.
• Native or C1-level German proficiency required.

Aufgaben

• Manage and deliver projects focusing on scope and quality.
• Engage with stakeholders for successful project delivery.
• Lead diverse teams across geographical boundaries.

Kenntnisse

Stakeholder Management

Communication

Negotiation

Proactive Problem Solving

Resourcefulness

Ausbildung

Degree in relevant field

Tools

Jira

Jobbeschreibung

Project Manager - ServiceNow Implementation (12-Month Contract)

Location: Remote (with ad-hoc visits to client site in Essen, Germany) - Candidates must be based in Germany.
Contract Duration: Initial 12-month contract.
Daily Rate: €700 - €750 per day.
About the Role

This is an exciting opportunity for an experienced Project Manager to lead and deliver a high-impact ServiceNow implementation project. Operating within a dynamic, growth-oriented environment, you will manage complex projects across multiple geographies, driving value and change for the client.
Responsibilities

• Manage and deliver projects and workstreams with a focus on Scope, Requirements, Time, Cost, Quality, Risk, and Deliverables/Products/Benefits.
• Engage with stakeholders including users, managers, IT specialists, SME's, architects, and suppliers to ensure successful project delivery.
• Mobilise and lead diverse teams composed of internal staff and external suppliers across organisational and geographical boundaries.
• Proactively manage variances and changes related to scope, time, cost, and quality, taking appropriate mitigation actions when needed.
• Facilitate decision-making processes by aligning stakeholder expectations and ensuring timely communication.
• Provide clear and timely reports on project status, tailored for both business and IT audiences.
• Apply appropriate collaboration methods considering project needs and constraints.
• Proactively identify dependencies and synergies with other initiatives and projects.

About You

• Significant IT experience with a proven track record of successfully delivering larger, complex projects.
• Ideally, recent experience managing ServiceNow implementations.
• Extensive knowledge of M365, Active Directory, MS Architecture, Cloud Solutions, Digital Platforms, Infrastructure, Applications, Interfaces, and Data Management.
• Proficient in stakeholder management, including experience engaging at C-level.
• Skilled at managing geographically dispersed teams and collaborating with external partners and suppliers.
• Strong communication and negotiation skills.
• Excellent presentation skills, with the ability to convey complex information clearly.
• Resourceful and proactive, capable of anticipating unforeseen challenges and developing contingency plans.
• Familiarity with both Agile and Waterfall methodologies, along with tools such as Jira.
• Experience with business and IT processes.
• Degree educated, with a continuous learning mindset.
• Native or C1-level German proficiency required, with fluency in English.
• Experience with operations and Service Management (ITIL) is desirable.
• Consultancy background is beneficial.

This is a fantastic role for a talented Project Manager looking to make a tangible impact on a high-profile implementation project. Apply today to explore this exciting opportunity.