Project Manager In-Service Support (f / m / d)

HENSOLDT Sensors; Taufkirchen; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Project Manager for In-Service Support to enhance customer services. This role involves coordinating various project activities, analyzing customer requirements, and managing service offers. Join us to work on cutting-edge high-tech products and contribute to our service success, ensuring high availability and support for our advanced systems.

Leistungen

Flexible working time and workplace models

Company pension scheme

Individual development and training opportunities

Family-friendly working conditions

Health promotion and mobility offers

Qualifikationen

• Completed studies in engineering or industrial engineering.
• Experience in project management.
• Fluency in German and English required.

Aufgaben

• Coordination of technical support activities throughout the service life of systems.
• Preparation of service offers and spare parts calculations.
• Cost and deadline tracking for service contracts.

Kenntnisse

Project Management

Service Support

Communication

Technical Understanding

Commercial Understanding

SAP Knowledge

Customer Service

Ausbildung

Completed studies in engineering or industrial engineering

Tools

SAP

IT tools for data management

Jobbeschreibung

The position can be filled in full or part time.

Summary

For the department Integrated Logistic Support & In-Service-Support (ILS / ISS) Airborne & Self Protection in the Customer Services division we are looking for a Project Manager In-Service Support (f / m / d) at the Taufkirchen site as soon as possible.

The Customer Services is responsible for establishing the availability of the corresponding HENSOLDT products and the subsequent supply and customer support. In our department we lay the logistical foundations for a successful service business of Customer Services in the ILS phase. In the utilization phase (In-Service Support) we supply services and spare parts on the basis of service contracts in order to keep our customers optronic products and systems in operation with the highest possible availability.

Your Tasks

Coordination and implementation of technical support activities for our customers throughout the entire service life of the systems

Analysis of customer requirements and development of customized support solutions

Tracking the status of internal and external suppliers

Preparation of spare parts and service offers calculations (also in accordance with public price law) and corresponding offer documents

Answering customer inquiries analyzing customer requirements in close coordination with internal experts taking into account information from the relevant internal departments

Contribution to internal and external project / program reporting

Status data management in the relevant IT tools

Cost and deadline tracking and in the event of deviations root cause analysis and submission of remedial proposals

Material requirements planning and procurement

Your Profile

Completed studies in the field of engineering economics industrial engineering or a comparable qualification

Experience in the relevant area of work package / project management

Technical as well as commercial understanding

You enjoy working in a team and have good communication skills

Very good knowledge of SAP

Experience in customer services and the security and defense industry is advantageous

Fluency in German and English

Happy to hear

Work on extraordinary high-tech products at the limits of physics

Flexible working time and workplace models

Company pension scheme

Individual development and training opportunities

Family-friendly working conditions and meal & snack options

Health promotion and mobility offers

Discover more about our benefits HERE.

You want to become part of a future-oriented company Are you ready to assume responsibility in exciting international and national projects Then you YOU are our candidate (f / m / d)!

Please apply exclusively online via our career portal with your CV and certificates.

We aim to streamline our application process as much as possible and therefore do not require a cover letter.

Be the pioneer of our future!

We look forward to receiving your application!

In case you have any further questions please do not hesitate to contact our Talent Resourcing Team :

E-Mail :

You can find further jobs on our Website : is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Required Experience :

Key Skills

MAC,Active Directory,Service Support,End user,Access Points,trouble tickets,OS,Linux,Project Management,Service Management,Service Quality,Setup,Service Desk,hardware,Software Applications

Employment Type : Contract

Experience : years

Vacancy : 1