Project Manager, Enterprise Events (November Class)

Splash; Deutschland; On-site; EUR 42,000 - 79,000; Full time

Job summary

Cvent is seeking a highly organized Project Manager to be the main contact for clients, overseeing their pre-event and onsite or virtual experiences using the Cvent Platform. You will directly support and consult with clients to leverage our solutions.

The role requires multitasking across several projects, strong communication, and travel up to 40% to client sites. A Bachelor’s degree or 3+ years in customer success or event planning is required.

Qualifications

• Requires a Bachelor’s degree or 3+ years of customer success or event planning experience.
• Preferred experience in event industry or onsite technical support.

Responsibilities

• Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform.
• Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions.
• Manage several concurrent projects while adhering to project milestones and internal metrics.
• Provide advice, consultation, and training to clients based on industry best practices.
• Offer best-in-class technical support backed by timelines created specifically for each project.

Skills

Client management

Event planning

Communication

Multitasking

Education

Bachelor’s degree

Tools

Smartsheet

Salesforce

MS Office

Slack

Job description

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Our Culture and Impact

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent has multiple opportunities for Project Managers on the Integrated Events Professional Services Team supporting clients leveraging Cvent’s Onsite and Virtual Solutions.

We are seeking a highly organized and client-focused individual who excels at multitasking and has a proven track record of meeting performance metrics in their current role. The ideal candidate is tech-savvy, proactive, and has a keen interest in event technology solutions. Strong analytical and problem-solving skills are a must, along with effective communication abilities and the talent to build constructive relationships.

At Cvent, we offer a diverse, collaborative, and open work environment where employees work closely with active members of the market’s thriving tech and event communities.

In This Role, You Will:

• Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform
• Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions
• Manage several concurrent projects while adhering to project milestones and internal metrics
• Provide advice, consultation, and training to clients based on industry best practices
• Offer best-in-class technical support backed by timelines created specifically for each project
• Communicate effectively with diverse internal and client stakeholders to strengthen relationships
• Act as a liaison between clients and suppliers to quote, order, and ensure successful delivery of onsite event materials and hardware
• Configure, test and troubleshoot event specific technology prior to and onsite at client events to ensure success
• Work, alone or with a team, onsite to ensure success on the day of the event – up to 40% travel required

Here’s What You Need:

• Requires a Bachelor’s degree or 3+ years of customer success or event planning experience.
• Preferred experience in event industry or onsite technical support
• Excellent written and verbal communication skills
• Ability to multi-task in a dynamic, fast-paced, entrepreneurial environment
• Ability to integrate knowledge across disciplines to ensure event execution success
• Ability to work with and manage a team to achieve goals
• Ability to excel at developing relationships both virtually and in-person
• Strong understanding of the onsite event management experience
• Strong business acumen, ethics, emotional intelligence, and high integrity
• Able to lift at least 50 pounds such as large boxes, printers, etc.
• Experience with helpdesk systems, CRM software and project management tools (e.g., Smartsheet, Salesforce, MS Office Suite, Slack).

This job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

The estimated base salary range for new hires into this role is $47,000-$89,000 annually + bonus depending on factors such as job-related knowledge, relevant experience, and location. We also offer a competitive benefits package, details of which can be found here.

Physical Demands

Multiple positions may be filled from this announcement.

We are not able to offer sponsorship for this position.