Project Manager, Customer Projects*

Freiberg Instruments GmbH; Freiberg; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Modern work environment

Flat hierarchies

Flexible working hours

Attractive salary

Company pension plan

Beach volleyball court

Job summary

Freiberg Instruments is seeking a Project Manager, Customer Projects, to lead multiple customer-specific measurement systems from inquiry to final acceptance worldwide. You will coordinate across sales, engineering, manufacturing and service, acting as the central interface between customers and our teams.

We value several years of project management experience in instrumentation or plant engineering, fluent German and English, and the ability to align capacity and milestones.

Qualifications

• Several years of experience running technical customer projects on your own responsibility, ideally in instrumentation, plant engineering or special-purpose machinery.
• Fluent German and English, written and spoken, including in demanding conversations.

Responsibilities

• Take full ownership of customer-specific projects from order clarification through development and manufacturing to final acceptance.
• Look after a defined group of customers and run several projects in parallel with durations from weeks to two years.
• Clarify the technical specification with the customer, sales and engineering, and put it on a reliable footing.
• Coordinate with engineering, manufacturing, purchasing and service and assemble a dedicated team when needed.
• Align capacity, priorities and milestones with departments and secure commitments.
• Plan schedules, costs and resources, track progress and take corrective actions.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Requirements analysis

Scheduling

Travel willingness

Verbal communication

Written communication

German proficiency

English proficiency

Education

Technical degree or training

Job description

We are looking for a Project Manager, Customer Projects* to strengthen our team.

Can you keep several customer projects on track at the same time? Do you stay with an issue until a date is agreed and met? At Freiberg Instruments, you take customer-specific measurement systems from the initial requirement through to final acceptance – for semiconductor customers around the world, at the interface between the customer and our specialist departments.

Location: Freiberg, Saxony, Germany
Start date: As soon as possible or by arrangement
Work model: On-site, with the option of partial remote work
Employment type: Full-time, permanent

Your responsibilities

Take full ownership of customer-specific projects – from order clarification through development and manufacturing to final acceptance

Look after a defined group of customers and run several projects in parallel, with durations ranging from a few weeks to two years

Clarify the technical specification together with the customer, sales and engineering, and put it on a reliable footing

Work closely with engineering, mechanical design, software, manufacturing, purchasing and service – departments with their own workload and their own priorities. Where a project calls for it, we put together a team that works on it exclusively for a defined period.

Align capacity, priorities and interim milestones with these departments and secure the commitments your project needs – through agreement and sound arguments rather than authority

Plan schedules, costs and resources, track progress and take corrective action before things get tight

Keep the project status transparent for everyone involved and mediate between customer requirements and technical feasibility

Act as the central point of contact for your customers throughout the project, including change and claim management

Coordinate suppliers and bought-in components and keep critical delivery dates in view

Support commissioning, acceptance and handover to our service team – occasionally at the customer site

Your profile

What matters to us is your track record in project management and the way you work – rather than your formal education:

Several years of experience running technical customer projects on your own responsibility, ideally in instrumentation, plant engineering or special-purpose machinery

Strong assertiveness and consistent follow-through: you make sure commitments are kept, internally as well as on the customer side

The ability to decide on the basis of incomplete information and to stand behind the decisions you make

Strength in cross-departmental collaboration: you bring together departments with competing priorities and secure firm commitments through arguments and reliability rather than authority

Composure when objectives conflict: you recognize early when customer requirements and internal capacity are diverging, and bring the right people together in good time

A sure touch in customer communication: you know when to accommodate a request and when a well-reasoned no is the better answer

Enough technical understanding to engage with engineering and manufacturing as an equal and to assess technical statements reliably

A structured, transparent way of working, with project documentation others can follow

Fluent German and English, written and spoken, including in demanding conversations

A technical degree or technical training is a good foundation, but not a formal requirement for us

Willingness to travel occasionally – typically one to two weeks per year, but worldwide

What We Offer

Full responsibility for your projects, with room to decide and a direct line to management

Technology you will not find anywhere else – systems for questions no one has answered before

A modern work environment with flat hierarchies and short decision-making paths and a collegial team

Flexible working hours to ensure a healthy work-life balance

Attractive salary and a secure job in a growing company

Continuous professional development opportunities

Additional benefits, including a company pension plan, team events, free beverages, a dedicated parking space, air-conditioned offices, and an outdoor beach volleyball court with a chill-out area

About Freiberg Instruments

At Freiberg Instruments, we develop and manufacture innovative analytical measurement instruments used worldwide in microelectronics, the semiconductor industry, the chemical sector, and medical technology. As an established company with approximately 100 employees, we embrace cutting-edge technology and a team-oriented company culture. We are Driven by Innovation.

*We value diversity and equal opportunity. At Freiberg Instruments, we support all individuals in developing their potential, realizing their ideas, and seizing new opportunities. Our job postings are open to everyone – regardless of age, skin color, religion, gender, sexual orientation, or origin.