Project Manager CRM (d/w/m) (1 Year fixed term contract)

eBay Inc; Berlin; Hybrid; EUR 65.000 - 85.000; Vollzeit

Zusammenfassung

A leading company in online classifieds is seeking a skilled Project Manager CRM for a 1-Year fixed term contract in Berlin. You will manage significant CRM projects, ensuring targets and budgets are met while fostering collaboration with IT and business departments. Your role will be crucial in implementing user-friendly tools and automated processes, with an emphasis on improving internal workflows and project outcomes.

Leistungen

Base Salary

Participation in Short Term Incentive plan

Work From Anywhere

Employee Assistance Program

Qualifikationen

• 5+ years of professional experience in project management in an international context.
• Technical understanding of relational databases.
• Business fluent in written and spoken English and preferably German.

Aufgaben

• Manage and implement complex CRM projects.
• Coordinate resources, track budgets, and plan project timelines.
• Work closely with IT departments and ensure seamless project handover.

Kenntnisse

Project Management

Process Management

Business Analysis

Communication

Decision Making

Ausbildung

Degree in Business Informatics or Business Administration

Jobbeschreibung

Project Manager CRM (d/w/m) (1 Year fixed term contract) page is loaded

Project Manager CRM (d/w/m) (1 Year fixed term contract)

Apply locations Berlin time type Full time posted on Posted 30+ Days Ago job requisition id JR008777

mobile.de is Germany's largest vehicle marketplace with about 1.4 million listed cars, trucks, and motorcycles. Both private customers and more than 40,000 registered vehicle dealers use the platform. Including listing exports to the sister platform Kleinanzeigen, mobile.de reaches about 20 million unique users per month (AGMA digital facts; mobile.de and Kleinanzeigen; categories: cars, motorcycles, commercial vehicles, motorhomes; Ø month April 2022 to March 2023). As a "one-stop shop," mobile.de offers not only buying and selling services but also financing and leasing solutions, among others. The company, founded in 1996, is a subsidiary of Adevinta, a globally leading provider of online classifieds portals.

mobile.deis part of Adevinta: a global online classifieds specialist and sustainability leader with 25+ products in 10 countries.

What you’ll do & Who you are

For our team in Berlin, we are looking for an experienced CRM Project Manager (d/f/m). Our agile team is focused on the CRM advertising solutions and processes. If you’re passionate about creating new user-friendly tools with highly automated processes, you will play an important role by managing and implementing complex and central CRM projects and ensure that project targets, budgets and schedules are met.

This is a fixed-term contract and a hybrid role, reporting directly to your Head of Business Operations. Our office is based in Berlin-Charlottenburg.

What you'll do:

• You take over the management and independent implementation of main and subprojects with a focus on the Self-Service Contract Management in our CRM system

• You select the appropriate project structure and clarify all details with the business owner and project participants

• You plan and manage projects from the initial requirements to successful completion and ensure a seamless handover to day-to-day operations

• You coordinate the resources in the project, including budget tracking and capacity planning

• You work closely with the IT departments, create and coordinate concepts and accompany the implementation in the IT systems until the practical launch

• You are responsible for communication within the project, create status reports and organize information events

• You work actively with the specialist departments to further develop internal processes and create specialist concepts

• You are responsible for process design, process documentation, user trainings and user manuals

• You work closely with colleagues from the specialist departments and IT and are the central point of contact for defined internal customers of individual country organizations or cross-functionally in the sales, service and marketing areas.

• You moderate and lead workshops with internal and external stakeholders to develop solutions and decisions.

Who you are:

• You have a degree in business informatics, business administration or a comparable qualification with several years of professional experience.

• You have 5+ years of professional experience in project management in an international context, ideally in the CRM sector.

• You have sound knowledge of process management and business analysis and have experience in managing harmonization projects and moderating workshops.

• You have a technical understanding of relational databases and the ability to evaluate requirements in a technical CRM environment and translate them into solutions.

• You have a strong ability to take decisions in complex project situations and have excellent communication and presentation skills.

• You work in a proactive, structured and solution-oriented manner and are a team player with a high degree of initiative.

• You have an analytical and solution-oriented mindset, an understanding of service and a high level of motivation

• You are business fluent in written and spoken English and preferably German.

Benefits

Life at Adevinta comes with its perks! Our Adevintans enjoy the following benefits:

• An attractive Base Salary

• Participation in our Short Term Incentive plan (annual bonus)

• Work From Anywhere: Enjoy up to 20 days a year of working from anywhere! Maybe not from the moonwell why not! just make sure you have internet connection!

• A 24/7 Employee Assistance Program for you and your family, because we care ️

• Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow

On top of these, we also provide a range of locally relevant benefits. Wanna know more? Apply and ask our recruiters!

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.

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