- Strategize the future of PPG's Technology Delivery Portfolio with the goal of best serving the most pressing needs for government's back-office operations in partnership with the Assistant Director, Technology
- Translate initial program design into program scopes, timelines, specific roles/plans for team members and partners
- Design evaluation frameworks, metrics, and feedback mechanisms to measure the Technology Portfolio's success and scalability
- Oversee the day-to-day execution of technology support and capacity building services, maintaining high-quality deliverables, and clear communication
- Monitor resources, budget, time, external relationships, and risks throughout a project/product/pilot's lifetime
- Track progress on work and elevate timely risks or challenges to leadership
- Develop and manage high-quality project documentation for sustainability, replication, and external storytelling
- Manage ongoing relationships and performance of any contractor providing specialized support on projects
- Develop and execute a government partner engagement strategy for the Technology Portfolio, in partnership with the Assistant Director, Technology
- Regularly produce outbound materials in the form of blogs, talks, webinars, etc
- Represent PPG at conferences and events, presenting insights from project work
- Build strong relationships with government leaders, nonprofit partners, government technology companies, entrepreneurs, and start-ups
- Lead, mentor, and develop a team of high-performing Associate(s), fostering a culture of excellence, collaboration, and professional growth
- Train team in core PPG capabilities, including analytical thinking, project management, stakeholder management, and communications
- Support staff in growing their procurement expertise by designing learning opportunities in the realm of government technology, staying abreast of new products, functionality, IT partnerships, innovative IT procurements, and creative IT staffing/operational choices in the field
- Positively shape organizational culture, promoting equity, transparency, and accountability across PPG operations
Requirements
- Bachelor's degree required or equivalent years of professional experience will be considered in lieu of formal education
- Three or more years of government technology experience or related work experience
- At least two years of people management experience - ideally leading multidisciplinary teams implementing software or piloting, refining, or prototyping new AI tools
- Knowledge and/or professional experience touching one or more categories of government IT operations (e.g., data analytics, generative AI, software modernization, product management, core IT service delivery, cybersecurity)
- Excellent writing and editing skills, including the ability to produce compelling, well-written, and error-free work products
- Strong project management skills, with track record of independently managing projects and establishing priorities among multiple simultaneous deadlines
- Strong knowledge of or certifications in product management methods and practices
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, Visio) and the Power Automate Platform
- Comfort with Zoom, MailChimp, Miro and/or other outreach or virtual collaboration tools
- Proficient in generative AI like Claude, ChatGPT, Gemini, and Copilot
- Demonstrated ability (through coursework, projects, or work experience) to build AI agents, chatbots, or automations using platforms such as Microsoft Copilot Studio, Power Platform, ChatGPT, Claude, or similar tools
- Basic understanding of prompt engineering, AI agent design, and knowledge management concepts
- Comfort with using (and managing the performance of others that use) generative AI in day-to-day work and deliverable creation
- Willingness and ability to travel as needed at least six times per year.
Core Competencies
Demonstrates expertise in government technology operations, project management, and team leadership, with a strong focus on developing and executing strategies that enhance technology delivery and stakeholder engagement. Proficient in generative AI applications and project documentation to ensure successful outcomes and sustainability.
Highest-signal resume keywords
- Government Technology Experience
- Project Management Skills
- People Management Experience
- Generative AI Proficiency
- Product Management Certification
ATS Optimization Keywords
Hard Skills
- Project Management
- Data Analytics
- Software Modernization
- Cybersecurity
- Generative AI
- AI Agent Design
- Prompt Engineering
- Stakeholder Management
- Analytical Thinking
- Documentation Development
Soft Skills
- Excellent Writing Skills
- Communication Skills
- Collaboration
- Mentoring
- Organizational Culture Promotion
Certifications & Qualifications
- Product Management Certification
Industry Keywords
- Government IT Operations
- Technology Delivery Portfolio
- Capacity Building Services
- External Storytelling
- AI Tools
- IT Partnerships
- Procurement Expertise
- Virtual Collaboration Tools
- High-Quality Deliverables
- Equity and Transparency
Tools & Technologies
- Microsoft Office Suite
- Power Automate
- Zoom
- MailChimp
- Miro
- Microsoft Copilot Studio
- ChatGPT
- Claude
- Gemini
Power Platform