Project Coordinator – Communications and Site Access

Highbrow LLC; Remote; EUR 43.000 - 61.000; Vollzeit

Zusammenfassung

A leading project management firm is seeking a Project Coordinator for Communications and Site Access. You will support various teams in managing communications and documentation tasks, ensuring compliance with protocols. The ideal candidate will have strong verbal and written communication skills, proficiency in Microsoft Office, and be a self-starter. This position is remote but requires working during EST hours. Candidates with experience in a Financial Services Technology environment are preferred.

Qualifikationen

• Excellent communication skills in verbal and written English.
• Proficiency in Microsoft Office, particularly Outlook, Excel, Word, and PowerPoint.
• Self-starter who can manage activities with minimal supervision.

Aufgaben

• Support communication preparations for various locations.
• Coordinate and proof-read communications following established protocols.
• Assist team members with creating documentation.
• Track communications activities from start to finish.

Kenntnisse

Excellent verbal and written communications skills.

Proficiency using Microsoft Office Products

Proficiency using Web Browsers

Proficiency using Collaboration Tools

Proficiency using Telecommunications Tools

Proficiency using the U.S. English language

Self-Starter

Ausbildung

USA High School Diploma and/or USA GED

Tools

Adobe Acrobat

Microsoft Visio

Jobbeschreibung

Job Title

Project Coordinator – Communications and Site Access

Job ID: 2023-11940

Job Location: Remote (EST only)

Job Travel Location(s):

# Positions: 2

Employment Type: W2

Candidate Constraints:

Duration: Long Term

# of Layers: 0

Work Eligibility: All Work Authorizations are Permitted

Key Technology

Office, collaboration tools

Job Responsibilities

• Support all Customer Colleague sub-stream teams in preparing and delivering communications to Branch, Campus, Contact Center, and Lockdown locations.
• Project Coordinator will coordinate and proof-read communications to other areas following established protocols.
• Assisting Customer Colleague team members with activities related to gathering, obtaining, preparing, and/or creating communications documentation.
• Track all communications activities from cradle (beginning) to grave (completion/termination).
• Identify primary and secondary communications contacts for Branch, Campus, Contact Center, and Lockdown locations.
• Arrange site access working with Project Managers and Change Management Project Coordinators.
• Attend all assigned daily, weekly, and bi-weekly meetings.
• Prepare daily, weekly, bi-weekly, and monthly communications as assigned.
• Prepare communications documents for submission following all procedures.
• Complete communications documents for submission following required processes/procedures.
• Document all primary and secondary communications personnel process for Branch, Campus, Contact Center, and Lockdown locations and keep the documentation current (up to date).
• Document all communications process and procedures and keep the documentation current (up to date).
• Maintain and if needed establish business and/or regulatory communications tracking and reporting procedures and enact and follow those procedures.
• Establish working partnership with all Customer Colleague team members to support communication activities.
• Establish working partnership with all Branch, Campus, Contact Center, and Lockdown location staff members to support site access activities.
• Assist Project Managers, Project Coordinators, and/or Engineers in preparing communications documentation as needed which may include creating documentation.
• Handle ad hoc activities as assigned.

Skills and Experience Required

• Excellent verbal and written communications skills.
• Proficiency using Microsoft Office Products specifically: Microsoft Outlook; Microsoft Excel; Microsoft Word; and Microsoft PowerPoint.
• Proficiency using Web Browsers specifically: Google Chrome and Microsoft Edge.
• Proficiency using Collaboration Tools specifically: Microsoft Teams and Cisco WebEx.
• Proficiency using Telecommunications Tools (Desk Phone and Mobile Phone).
• Proficiency using the U.S. English language.
• Self-Starter that can manage their own activities with minimal supervision.
• USA High School Diploma and/or USA GED.

Desired Skills

• Experience in providing written communications to targeted audiences.
• Experience using Adobe Acrobat and/or Adobe Acrobat Professional.
• Experience using Microsoft Visio.
• Working knowledge of networking technologies (Layer 2, Layer 3, WLAN, Routing protocols, DNS, and DHCP); knowledge on manufacturer equipment (Cisco, and HPE Aruba); knowledge of OSI Layers and TCP/IP layers.
• Working knowledge of operating systems technologies (Microsoft Windows and Red Hat Linux).
• Working knowledge of IT security technologies (Firewalls, IDS, WAF, etc.).
• One to three years’ experience working in a Financial Services (specifically Consumer Retail Banking) Technology environment experience.