Programme Quality and Knowledge Management Specialist (d/f/m)

Plan International Deutschland e.V.; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading non-governmental organization dedicated to children’s rights is seeking a Programme Quality and Knowledge Management Specialist. This role focuses on enhancing programme quality through effective systems and processes, supporting staff across various departments. With opportunities for flexible working and comprehensive benefits, this position aims to foster learning and development within a supportive environment.

Leistungen

Flexible working time model with mobile working options

30 vacation days with a 5-day week

Subsidy for the Deutschlandticket

In-house canteen/cafeteria

Company laptop and mobile working allowance

Qualifikationen

• Advanced degree required, preferably in International Cooperation, Social Sciences or similar.
• Experience in programme cycle management and knowledge systems.
• Proven skills in process analysis and training.

Aufgaben

• Support organizational standards integration and facilitate their operationalization.
• Monitor adherence to project management processes and optimize procedures.
• Design and deliver capacity-building formats for staff development.

Kenntnisse

Coordination

Communication

Analytical Thinking

Training Delivery

Ausbildung

Advanced degree in International Cooperation or related fields

Tools

Microsoft Office

Visio

Jobbeschreibung

Plan International is an independent organization, with no religious, political or governmental affiliations. We stand up for children’s rights worldwide and strive to be open, accountable and honest in what we do. We have been working for over 80 years to tackle poverty, violence and injustice. In more than 70 countries, girls and boys are encouraged to actively shape their future. Our main objective is to achieve sustainable change and to enhance the living conditions of the people in our partner countries. When disasters or conflict threatens their lives and wellbeing, we are quick to respond. The United Nations Sustainable Development Goals encourage us to continue strengthening girls and women and promote gender equality. Plan is committed to child safeguarding.

For our International Cooperation department
in Hamburg we are now looking for a

Programme Quality and Knowledge Management Specialist (d/f/m)

- unlimited / full-time (39 hours/week) / as soon as possible –

The Programme Quality and Knowledge Management Specialist plays a central role in strengthening programme quality across all phases of the project cycle. This position ensures that Plan International Germany's programmes consistently meet internal and external quality expectations while fostering a learning culture and integrating knowledge systems.
The role is accountable for supporting organization-wide standards implementation, optimizing systems and processes, and enabling evidence-informed decision-making. Positioned within the Programme Quality Unit, the Specialist collaborates closely with IT, Programme Teams, and the Plan International Headquarter to ensure quality and learning are embedded across the organisation.

Your tasks:

• Support and promote the integration of organizational standards (e.g. Core Humanitarian Standard, Do No Harm, Child-Friendly Feedback Mechanisms, Gender Transformative Marker).
• Facilitate sensitization and operationalization of these standards across departments through documentation, dissemination, and shared learning.
• Coordinate and support the internal anchoring and implementation of the End-to-End project management cycle.
• Monitor adherence to the E2E process, capturing feedback formally (system data) and informally (interviews, group discussions).
• Analyze procedures and contribute to continuous process optimization, aligned with donor expectations.
• Strengthen systems that capture and manage programme data for reporting, learning, and decision-making.
• Design and deliver tailored capacity-building formats (workshops, webinars, e-learnings).
• Build competencies in quality standards, data use, and internal tools.

Your profile:

• Advanced degree in International Cooperation, Social Sciences, Project Management, Admin Sciences, or related fields.
• Demonstrable experience in programme cycle management, learning systems, and/or MEL.
• Practical experience with process analysis, standards implementation, and training delivery.
• Solid understanding of international donor standards and reporting expectations.
• Structured and solutions-focused with initiative and autonomy.
• Excellent coordination and communication skills (written and verbal).
• Proficiency in Microsoft Office, process mapping (Visio), and digital knowledge platforms.
• Fluency in English is essential. Additional skills in German, French, Arabic, or Spanish are an asset.

We offer you:

• A flexible working time model and up to 12 days of mobile working per month
• 30 vacation days with a 5-day week
• A subsidy for the Deutschlandticket, the in-house canteen/cafeteria and the company pension scheme
• A company laptop and an allowance for office equipment for mobile working
• Exciting tasks and a modern, ergonomic working environment

The actions of Plan International Deutschland e.V. are characterized by our values of solidarity, tolerance, freedom, equality and justice. We embrace diversity and therefore expressly welcome applications from all members of society.

If you are interested in this challenging role, please apply in English online, stating your salary expectations and earliest possible starting date.Plan International Deutschland e.V.
Bramfelder Straße 70
22305 Hamburg