Programmatic Solutions Analyst , PSC - DE

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Programmatic Solutions Analyst, PSC - DE

DESCRIPTION

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon's innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand display advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

Our Amazon DSP team is looking for a Programmatic Solutions Consultant to join Amazon Ads growing team based in Germany.

As a Programmatic Solutions Consultant, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.

Key job responsibilities

1. Owning the relationship with programmatic traders, engaging with them to understand their needs and blockers.
2. Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices.
3. Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations.
4. Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists).

BASIC QUALIFICATIONS

1. Bachelor's degree in marketing, communications, or equivalent experience.
2. Experience providing client services, customer support, or working with external stakeholders on shared objectives.
3. Experience analyzing data sets to find trends or anomalies, and providing these as clear and concise insights to stakeholders.
4. Ability to effectively present to and confidently communicate with customers, including facilitating onboarding and training, or presenting plans to customers (e.g. traders at an agency or advertiser).
5. Fluency in English and German.

PREFERRED QUALIFICATIONS

1. 2+ years experience in advertising.
2. Basic understanding of programmatic ad technology.
3. Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
4. Additional European languages or Mandarin is a plus.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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