Program Manager Operations (m/f/d)

Medline; Kleve; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work options

Modern IT environment

Learning & certifications

Job summary

Medline in Germany (Kleve) is seeking a Program Manager Operations (m/f/d) to lead strategic warehousing, distribution, and service initiatives across Europe, coordinating with operations, business, and technology teams.

You will drive project delivery, change management, and continuous improvement in a dynamic international environment, delivering on time and within budget while aligning with business objectives. This role offers hybrid work and close PMO collaboration.

Qualifications

• 10+ years of experience in warehousing, distribution, supply chain, or operations management.
• Proven success in program and project management within international environments.
• Experience leading large-scale operational change initiatives in a fast-paced setting.
• Strong leadership and stakeholder management with senior-level influence.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Hands-on, proactive mindset driving initiatives from concept to completion.
• Strong organizational skills to manage multiple priorities simultaneously.
• High autonomy, rigor, and attention to detail.
• Excellent communication and presentation skills with senior leadership exposure.
• Fluent in English and German is a plus.

Responsibilities

• Lead and manage strategic operations programs that support warehousing and service landscape in Europe.
• Oversee multiple projects with timelines, budgets, and objectives.
• Own program planning, budgeting, governance, risk management, and stakeholder comms.
• Develop business cases with financial analyses and ROI tracking.
• Identify opportunities to improve processes and guide organizational change.
• Provide hands-on support to local sites and project teams for implementation.
• Establish communication frameworks to keep stakeholders informed and aligned.
• Coach teams on project management methodologies, tools, and milestones.
• Organize and facilitate internal and external project meetings and governance.
• Define, monitor, and report KPIs to drive performance and outcomes.
• Proactively manage risks and issues with mitigation actions.
• Collaborate with Medline PMO to ensure standards and best practices.

Skills

Program management

Stakeholder management

Change management

Leadership

Communication skills

Analytical thinking

Tools

PMO tools

Job description

About us

Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline EMEA headquarters is in Utrecht, the Netherlands.

To learn more about Medline's operations in Europe, visit www.medline.eu.

Program Manager Operations (m/f/d)

To support the continued growth and development of our European operations network, we are looking for a Program Manager Operations (m/f/d) to join our Operations Programs & Partnerships team.

As a Program Manager, you will lead strategic operational programs and projects that enhance our warehousing, distribution, and service capabilities across Europe. Working closely with stakeholders from operations, business, and technology, you will drive successful project delivery, manage organizational change, and contribute to operational excellence throughout the organization.

Location: Germany (Kleve)

The opportunity

We are looking for an experienced Program Manager Operations (m/f/d) to lead strategic initiatives that support the growth and optimization of Medline's European warehousing and service network. In this role, you will manage complex, cross‑functional programs from concept through implementation, ensuring projects are delivered on time, within budget, and in line with business objectives.

As a key liaison between operational and technical teams, you will drive change management initiatives, maintain business continuity throughout project execution, and contribute to the continuous improvement of our European operations network. This is an excellent opportunity for a results‑driven professional who thrives in a dynamic international environment and enjoys turning strategy into action.

Your responsibilities

• Lead and manage strategic operations programs that support the development and optimization of Medline's warehousing and service landscape across Europe.
• Oversee the successful delivery of multiple projects, ensuring adherence to timelines, budgets, and business objectives.
• Own program planning, resource allocation, budgeting, governance, risk management, and stakeholder communication throughout the project lifecycle.
• Develop and maintain compelling business cases, including financial analyses and ROI assessments, while tracking benefits realization throughout program execution.
• Identify opportunities to improve business processes and successfully guide teams through organizational change.
• Provide hands‑on support to local sites and project teams to facilitate implementation and ensure rapid issue resolution.
• Establish clear communication frameworks to keep stakeholders informed, engaged, and aligned at every stage of the program.
• Coach and support project teams on project management methodologies, tools, and milestones, fostering a structured and results‑oriented approach.
• Organize and facilitate internal and external project meetings, workshops, and governance forums.
• Define, monitor, and report on program and project KPIs to drive performance and ensure successful outcomes.
• Proactively manage project risks and issues, implementing mitigating actions where required.
• Collaborate closely with Medline's Project Management Office (PMO) to ensure projects are executed in accordance with established standards, methodologies, and best practices.

Are you our match?

Required qualifications:

• 10+ years of experience in warehousing, distribution, supply chain, or operations management.
• Proven success in program and project management within international and cross‑functional environments.
• Experience leading large‑scale operational change initiatives in a fast‑paced business setting.
• Strong leadership and stakeholder management skills, with the ability to influence and engage teams at all levels of the organization.
• Excellent analytical, problem‑solving, and decision‑making capabilities.
• A hands‑on, proactive mindset with the ability to drive initiatives from concept to completion.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• High level of autonomy, rigor, and attention to detail.
• Excellent communication and presentation skills, including experience interacting with senior leadership.
• Fluent in English and German as a plus.

We have everything covered:

• Modern IT Environment : Work with up‑to‑date tools, technologies, and high‑performance hardware to build reliable and innovative solutions.
• Hybrid Work Options: Benefit from a flexible setup that combines remote work with on‑site collaboration.
• Learning & Certifications : Access to training platforms, professional certifications, conferences,