Program Manager Operations (m/f/d)

Medline Europe; Kleve; Hybrid; EUR 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid Work Options

Learning & Certifications

Competitive Compensation Package

International working environment

Job summary

Medline Europe is seeking a Program Manager Operations (m/f/d) to lead strategic initiatives across its European warehousing and service network. You will manage cross-functional programs from concept to implementation, ensure on-time delivery within budget, and drive change across operations, business, and technology.

The role requires a high level of autonomy, strong stakeholder management, and the ability to translate strategy into actionable programs within a dynamic international

Qualifications

• 10+ years of experience in warehousing, distribution, supply chain, or operations management.
• Proven success in program and project management within international and cross-functional environments.
• Experience leading large-scale operational change initiatives in a fast-paced business setting.
• Strong leadership and stakeholder management skills with the ability to influence at all levels.
• Excellent analytical, problem-solving, and decision-making capabilities.

Responsibilities

• Lead strategic operations programs to optimize Medline’s warehousing and service network across Europe.
• Oversee delivery of multiple projects within timelines and budgets.
• Own program planning, budgeting, governance, risk management, and stakeholder communication.
• Develop business cases, including financial analyses and ROI assessments.
• Identify opportunities to improve processes and guide organizational change.
• Provide hands-on support to sites and project teams for implementation.
• Establish clear communication frameworks for stakeholders at every stage.
• Coach teams on project management methodologies, tools, and milestones.
• Organize internal/external meetings, workshops, and governance forums.
• Monitor KPIs and manage risks/issues with mitigation actions.

Skills

Warehousing & distribution

Program & project management

Cross-functional leadership

Change management

Budgeting & governance

Stakeholder management

Analytical/problem solving

Organizational skills

Autonomy & detail

English & German

Job description

About Us

Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline EMEA headquarters is in Utrecht, the Netherlands.

About Us

Medline is a leading provider of medical-surgical products and supply chain solutions, serving all points of care. Through a wide-ranging product portfolio, a robust supply chain network and modern clinical solutions, Medline helps healthcare providers (HCPs) improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, United States, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. Outside the US, Medline EMEA headquarters is in Utrecht, the Netherlands.
To learn more about Medline’s operations in Europe, visit www.medline.eu.

Program Manager Operations (m/f/d)

To support the continued growth and development of our European operations network, we are looking for a Program Manager Operations (m/f/d) to join our Operations Programs & Partnerships team.

As a Program Manager, you will lead strategic operational programs and projects that enhance our warehousing, distribution, and service capabilities across Europe. Working closely with stakeholders from operations, business, and technology, you will drive successful project delivery, manage organizational change, and contribute to operational excellence throughout the organization.

Location: Germany (Kleve)

The opportunity

We are looking for an experienced Program Manager Operations (m/f/d) to lead strategic initiatives that support the growth and optimization of Medline’s European warehousing and service network. In this role, you will manage complex, cross-functional programs from concept through implementation, ensuring projects are delivered on time, within budget, and in line with business objectives.

As a key liaison between operational and technical teams, you will drive change management initiatives, maintain business continuity throughout project execution, and contribute to the continuous improvement of our European operations network. This is an excellent opportunity for a results-driven professional who thrives in a dynamic international environment and enjoys turning strategy into action.

Your Responsibilities

• Lead and manage strategic operations programs that support the development and optimization of Medline’s warehousing and service landscape across Europe.
• Oversee the successful delivery of multiple projects, ensuring adherence to timelines, budgets, and business objectives.
• Own program planning, resource allocation, budgeting, governance, risk management, and stakeholder communication throughout the project lifecycle.
• Develop and maintain compelling business cases, including financial analyses and ROI assessments, while tracking benefits realization throughout program execution.
• Identify opportunities to improve business processes and successfully guide teams through organizational change.
• Provide hands‑on support to local sites and project teams to facilitate implementation and ensure rapid issue resolution.
• Establish clear communication frameworks to keep stakeholders informed, engaged, and aligned at every stage of the program.
• Coach and support project teams on project management methodologies, tools, and milestones, fostering a structured and results-oriented approach.
• Organize and facilitate internal and external project meetings, workshops, and governance forums.
• Define, monitor, and report on program and project KPIs to drive performance and ensure successful outcomes.
• Proactively manage project risks and issues, implementing mitigating actions where required.
• Collaborate closely with Medline’s Project Management Office (PMO) to ensure projects are executed in accordance with established standards, methodologies, and best practices.

Are you our match?

Required Qualifications

• 10+ years of experience in warehousing, distribution, supply chain, or operations management.
• Proven success in program and project management within international and cross-functional environments.
• Experience leading large-scale operational change initiatives in a fast-paced business setting.
• Strong leadership and stakeholder management skills, with the ability to influence and engage teams at all levels of the organization.
• Excellent analytical, problem-solving, and decision-making capabilities.
• A hands‑on, proactive mindset with the ability to drive initiatives from concept to completion.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• High level of autonomy, rigor, and attention to detail.
• Excellent communication and presentation skills, including experience interacting with senior leadership.
• Fluent in English and German as a plus.

We Have Everything Covered

• Modern IT Environment: Work with up‑to‑date tools, technologies, and high‑performance hardware to build reliable and innovative solutions.
• Hybrid Work Options: Benefit from a flexible setup that combines remote work with on‑site collaboration.
• Learning & Certifications: Access to training platforms, professional certifications, conferences, and continuous learning opportunities within the IT field.
• Meaningful Digital Projects: Contribute to impactful technology initiatives that directly support and improve healthcare operations across Europe.
• Strong IT Community: Collaborate within an international team that values knowledge‑sharing, mentoring, and cross‑functional teamwork.
• Competitive Compensation Package: Market‑aligned salary, performance‑based bonus opportunities, and a comprehensive benefits package.
• Wellbeing & Work‑Life Balance: Wellness resources, employee assistance support, and a generous paid‑time‑off offering.

Why Medline

Medline is one of the largest providers of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain, and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial, and operational outcomes.
Headquartered in the United States, Medline employs more than 45,000 people worldwide and operates in more than 100 countries and territories.
In EMEA, we partner with healthcare providers to deliver clinically focused products and services built on four foundations: tradition, proximity to clients, reliability, and sustainability.
By combining global scale with local insight, and building on its foundation of tradition, proximity to clients, reliability, and sustainability, Medline helps healthcare run better — enabling clinicians to focus on what matters most: caring for patients.
To learn more about how Medline makes healthcare run better, visit www.medline.eu.

What We Offer

• Market related salary and a bonus plan
• A range of training opportunities
• Employee Assistance Program
• Hybrid working options
• International working environment

Ready for a new challenge?

At Medline, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic.
Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners.