Program Manager – Last Mile Delivery

JD.COM; Oberhausen; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

JD.COM is seeking a Program Owner with European scope to lead a core initiative enhancing Last Mile delivery capabilities across Europe. The role focuses on designing scalable frameworks, implementing SOPs, and driving efficiency in performance, capacity planning, and infrastructure design.

Ideal candidates have 5+ years in the field, a Bachelor's degree or higher, strong data analysis skills, and fluent English.

Qualifikationen

• Bachelor's degree or higher required.
• 5+ years of professional experience in the respective field.
• Experience in last mile delivery sector, fleet management.
• Strong data analysis skills.
• Fluent spoken and written English.

Aufgaben

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries.
• Drive process improvements across multiple operational domains including performance management, demand planning, or fleet damage and repair management.
• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.
• Analyze and monitor delivery performance metrics in collaboration with local operations teams across Europe.
• Orchestrate cross-functional alignments with key stakeholders to drive solution implementations for Last Mile Delivery challenges.

Kenntnisse

Data analysis

Cross-functional collaboration

English language skills

Strategic thinking

Ausbildung

Bachelor's degree or higher

Tools

Office software

Jobbeschreibung

As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on:

1.Process Optimization and Standards Implementation

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
• Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management.

2.Strategic Program Enhancement

• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.

3.Performance Monitoring & Operational Excellence

• Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

4.Cross-Functional Collaboration & Innovation

• Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges.

Requirements:

• Language Requirements: Fluent spoken and written in English
• More than 5+ years of professional experience in respective field
• Education: Bachelor's degree or higher
• Experience in last mile delivery sector, fleet management
• Proficient in Office software and strong data analysis skills
• Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment