Program Manager – Last Mile Delivery

JD.COM; Berlin; Vor Ort; EUR 120.000 - 160.000; Vollzeit

Zusammenfassung

JD.COM is seeking a Program Owner with European scope to lead a core initiative enhancing Last Mile delivery capabilities across Europe. You will design scalable frameworks and standardized SOPs, enabling expansion in EU countries while aligning with strategic objectives.

You will drive process improvements, capacity planning, and Last Mile delivery infrastructure, monitor performance with local teams, and orchestrate cross-functional collaboration with Procurement and Local Operations to tackle

Qualifikationen

• Bachelor's degree in a relevant field.
• 5+ years of professional experience in the last mile delivery sector.
• Experience in fleet management.
• Strong data analysis skills and proficiency in Office software.
• Fluent English, strong communication and coordination abilities in a multi-cultural environment.

Aufgaben

• Design and deploy scalable frameworks and standardized procedures across EU operating countries.
• Drive process improvements across performance management, demand planning, and fleet repair management.
• Lead development and execution of program enhancements such as capacity planning and Last Mile infrastructure design.
• Analyze and monitor delivery performance metrics in collaboration with local operations teams across Europe.
• Orchestrate cross-functional alignments with key stakeholders to implement Last Mile solutions.

Kenntnisse

Fluent English

5+ years experience

Data analysis

Office software

Communication

Coordination

Problem solving

Ausbildung

Bachelor's degree

Jobbeschreibung

As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on:

1.Process Optimization and Standards Implementation

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
• Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management.

2.Strategic Program Enhancement

• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.

3.Performance Monitoring & Operational Excellence

• Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

4.Cross-Functional Collaboration & Innovation

• Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges.

Requirements:

• Language Requirements: Fluent spoken and written in English
• More than 5+ years of professional experience in respective field
• Education: Bachelor's degree or higher
• Experience in last mile delivery sector, fleet management
• Proficient in Office software and strong data analysis skills
• Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment