Program Manager – Last Mile Delivery

JD.COM; Oberhausen; Presencial; EUR 110 000 - 180 000; Tempo integral

Resumo da oferta

JD.COM's Last Mile program in Europe seeks a Program Owner to lead the initiative to enhance delivery capabilities across EU countries. You will design scalable frameworks, drive performance improvements, and oversee capacity planning and infrastructure design for Last Mile delivery.

The role requires fluent English, 5+ years in the logistics sector, and a Bachelor's degree, with strong data analysis and MS Office skills to coordinate across multicultural teams.

Qualificações

• Fluent spoken and written English
• 5+ years of professional experience in the field
• Bachelor's degree or higher
• Experience in last mile delivery and fleet management
• Strong data analysis and MS Office skills
• Excellent communication and coordination in multicultural environments

Responsabilidades

• Design and deploy scalable frameworks and SOPs across EU countries.
• Drive process improvements in performance management, demand planning, and fleet repair management.
• Lead development and execution of program enhancements like capacity planning and Last Mile infrastructure design.
• Analyze and monitor delivery performance metrics with local operations teams across Europe.
• Coordinate cross-functional alignments with stakeholders (Procurement and Local Operations) to implement Last Mile solutions.

Conhecimentos

Data analysis

Communication skills

Project management

Cross-functional collaboration

Problem solving

Formação académica

Bachelor's degree or higher

Ferramentas

MS Office

Descrição da oferta de emprego

As the Program Owner with European scope, you will lead a core initiative to enhance Last Mile delivery capabilities, directly contributing how JD Logistics delivers parcels to customers across Europe. Your focus will be on:

1.Process Optimization and Standards Implementation

• Design and deploy scalable frameworks and standardized operating procedures applicable across all EU operating countries, ensuring seamless program expansion aligned with strategic business objectives.
• Drive process improvements across several operational domains including performance management, demand planning or fleet damage and repair management.

2.Strategic Program Enhancement

• Lead the development and execution of program enhancements such as capacity planning or design of the Last Mile Delivery infrastructure.

3.Performance Monitoring & Operational Excellence

• Analyze and monitor delivery performance metrics to identify optimization opportunities in collaboration with local operations teams throughout Europe.

4.Cross-Functional Collaboration & Innovation

• Orchestrate cross-functional alignments with key stakeholders, including Procurement and Local Operations to drive the implementation of solutions that resolve relevant Last Mile Delivery challenges.

Requirements:

• Language Requirements: Fluent spoken and written in English
• More than 5+ years of professional experience in respective field
• Education: Bachelor's degree or higher
• Experience in last mile delivery sector, fleet management
• Proficient in Office software and strong data analysis skills
• Possess a strong sense of responsibility, strong communication and coordination skills, logical thinking and proven problem-solving abilities; ideally in a multi-cultural environment