Program Manager- Germany

Smartshift Technologies; Mannheim; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

smartShift Technologies in Mannheim, Germany, is seeking a Program Manager to lead a large program or cluster of SAP projects, focusing on governance, methodology, and delivery through the Customer Success team.

You will collaborate with customers and partners, manage risks, ensure on-time delivery, and report on progress, budgets, and milestones. Required are 10+ years in IT, PMO leadership, SAP knowledge, German and English fluency, and PMP/PRINCE2 certification.

Qualifikationen

• 10+ years in IT organizations, with end-to-end software/services experience.
• Minimum 7 years of project management/PMO leadership experience.
• Experience in large IT services/IT outsourcing with strong client-facing delivery.
• Excellent client-facing relationships and ability to manage multiple projects.
• PMP/PRINCE2 Practitioner or equivalent certification.
• German and English proficiency at top management level.

Aufgaben

• Manage a large program or cluster of SAP projects with governance and defined methodologies.
• Collaborate with customers and partners to ensure programs run on track and on time.
• Identify and mitigate risks early, escalate issues as needed.
• Produce reports on status, budgets, milestones and progress to leadership.

Kenntnisse

Program management

Client management

SAP knowledge

Delivery management

Leadership

German language

English language

Ausbildung

Bachelor's degree or higher in IT/CS/EEE

Tools

PMP/PRINCE2

SAP S/4HANA experience

Jobbeschreibung

Mannheim, Germany | Posted on 25/08/2026

smartShift is a global leader in SAP custom code transformation for SAP S/4HANA and Clean Core.

We help the world’s biggest brands, including Airbus, BMW, and Procter & Gamble, modernize their SAP systems with secure, stable, and future‑ready code.

With 3,300+ transformations and 3.5 billion+ lines of code converted, our AI‑powered automation delivers guaranteed results—fast, accurate, and disruption-free.

We’re a 350+-person company with global teams and a strong track record of profitable growth.

Shape the systems that power global business—and your future.

Top 3 Reasons to Join smartShift

Big Impact, Global Scale Works with the world’s most iconic brands and modernizes their SAP systems that keep global business running.

Breakthrough Tech, Proven Results: Leverage patented AI‑powered automation that has transformed thousands of SAP systems with unmatched speed and precision.

Growth, Stability, and Opportunity Be part of a growing, profitable, and collaborative global company that values innovation and your contributions.

About role :

As Program Manager, you will be responsible for managing a large program or cluster of projects, focusing on program governance, defining methodology, best practices, and facilitating the use of archives & tools for the Customer Success department.

Working in close collaboration with customers and partners, he/she ensures that all the programs are running on track and as planned. They ensure to deliver the programs on time and highlight the risks at the earlier stages with clear mitigation.

Skills and Experience

Mandatory skills

The successful applicant will be expected to manage a large or a cluster of SAP projects.

Must have extensive experience working for large IT services/IT outsourcing companies, with strong client-facing and delivery experience

The role will be focused on customer engagement management and relationships - overseeing project delivery. Working with customer/partner management teams, system owners, and their technical architects to ensure timelines for delivery of solutions are understood, and any issues /risks are documented and actioned/escalated

Ensure that project processes and approval gateways are defined and met in the delivery plan.

Establish and maintain a project plan to track and monitor delivery progress for the agreed schedule. Agree on reporting profile with existing business teams to include resource profile, costs, and milestone achievement status. Provide reports on status and progress as required

Manage the Project Time Management Plan defined by the senior management.

Building schedules for his / her area based on internal standard WBS, contractual targets, and data provided by all stakeholders

Provide a timely updated schedule/revenue situation highlighting the gap between the actual and the baseline

Focus on early identification of potential delays (critical paths), including the status of risks and margin related to the schedule

Consolidate, review, and present program data and report to Customer Success leadership. Provide data and reports to the management, and provide data on :

Progress of the project.

Milestones are being achieved on time or not.

Progress on mitigation of the risks.

Financial Data such as budget, margins, and actual costs.

Timely Dashboard for Business reviews

Qualifications & Skills:

Education

Bachelor's/Post Graduate in Engineering – IT, CS, ECE, & EEE or Equivalent

Demonstrate excellent communication skills (Deutsch/German and English are a must) and be able to influence, negotiate, and communicate at all levels, including Top Management.

Strong knowledge of SAP systems

Several years of program and client management experience, ability to oversee several details of multiple projects simultaneously

An in-depth understanding of ERP SAP business solutions as a Program Manager

Excellent client‑facing experience and relationship management experience, PMP/PRINCE 2 Practitioner or equivalent

SAP S4HANA experience is desirable

Exhibit good leadership skills with Attention to detail, data Literacy, and Organizational awareness.

Team Player with prior experience in working with Global teams is preferable.

Experience required:

10+ years of experience in an IT organization, involved in end-to-end software services/product development: Should have a minimum of 7 years of experience in managing/leading a project management office.

The successful candidate will be able to thrive in a highly collaborative workplace and actively engage in the delivery process spread across different geographical locations.

Strong delivery and process background

Experience in project/program execution and management

As Program Manager, you will be responsible for managing a large program or cluster of projects focusing on program governance, defining methodology, best practices and facilitating the use of archives & tools for the Customer Success department. Mainly looking at PM with less than 15 years experience

• Fluent in German and English
• Added advantage if worked in SAP Upgrade projects
• Working in close collaboration with customers and partners, he/she ensures that all the programs are running on track and as planned. They ensure to deliver the programs on time and highlight the risks at the earlier stages with clear mitigation.

If you are passionate about building the technology world, be smart and join us at smartShift!