Product Support & Training Specialist - Central Germany

Avomind; Deutschland; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

Ein führendes Unternehmen im Bereich Augmented Reality sucht einen Product Support & Training Specialist in Deutschland. In dieser Rolle unterstützen Sie Kunden bei der Nutzung innovativer Technologien und tragen zur Weiterentwicklung von Schulungen bei. Autonomie, Wettbewerbsgehalt und Weiterbildungsmöglichkeiten werden geboten.

Leistungen

Flexibilität im Job

Möglichkeit zur Weiterentwicklung in technische Rollen

Wettbewerbsfähiges Gehalt und Vorteile, einschließlich Firmenwagen

Arbeiten mit neuesten Technologien

Qualifikationen

• Technikbegeisterte Person mit Erfahrung im technischen Support oder Training.
• Fließend in Deutsch, gutes Englisch.
• Praktische, lösungsorientierte Denkweise.

Aufgaben

• Durchführung von Schulungen an Kunden vor Ort und remote.
• Bereitstellung technischer Unterstützung und Troubleshooting.
• Einbringen von Kundenfeedback und Unterstützung des Vertriebsteams.

Kenntnisse

Kommunikationsfähigkeiten

Technische Unterstützung

Präsentationsfähigkeiten

Problemlösungsfähigkeiten

Jobbeschreibung

Social network you want to login/join with:

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Client:

Location:

de, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

fd67934fb439

Job Views:

4

Posted:

21.06.2025

Expiry Date:

05.08.2025

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Job Description:

Our client is a leading company in augmented reality and the development of simulation-based educational solutions. Their mission is to revolutionize workforce development and manufacturing processes through innovative, immersive technologies. Join them and play a pivotal role in shaping the future of industry and education.

They are looking for a passionate, hands-on Product Support & Training Specialist to join their growing team in Germany. This role is perfect for someone who loves technology, enjoys helping others understand and use innovative tools, and thrives in a dynamic, customer-facing environment.

You will play a key role in supporting their customers—both in industry and education—helping them get the most out of our cutting-edge augmented reality welding simulators and other technical training solutions.

Key Responsibilities:

• Deliver on-site and remote product training for customers (industrial clients, educational institutions) across central Germany
• Provide technical support and troubleshooting for our products, ensuring customer satisfaction
• Act as a product ambassador, helping users integrate our technology into their workflows à adoption
• Assist the sales team with technical demonstrations and customer onboarding
• Gather customer feedback and relay insights to product and engineering teams
• Travel regularly within the assigned region to customer sites and trade events. At least 60% of time.

Requirements

Profile / Requirements:

• Deep passion for technology; a natural tech enthusiast
• Experience with technical products, training, or support (formal or informal)
• Strong communication skills; ability to explain complex concepts in an accessible way
• Hands-on, proactive, solution-oriented mindset
• High willingness to travel regularly across central Germany
• Fluent German and intermediate English (minimum)

Nice to have:

• Experience in welding, industrial training, or vocational education
• Familiarity with AR/VR, simulators, or technical training tools

What They Offer:

• Join an innovative company revolutionizing technical training with AR
• Autonomy and flexibility in your role
• Opportunity to grow into other technical, training, or customer success roles
• Competitive salary and benefits including company car.
• Work with cutting-edge technology in a supportive, collaborative environment