Product Support Engineer - French Speaker (f/m/d)

Edmundoptics; Mainz; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Company pension

Hybrid working 1 day/week

Training & development

Cycle to Work

Zusammenfassung

Edmund Optics is seeking a technical customer support specialist for Europe. The role focuses on providing technical assistance, product recommendations, and close collaboration with global teams from Mainz, York or Lyon.

Fluent in French and English with a science or engineering degree, you will help customers select products and contribute to marketing initiatives while working in a hybrid office setup.

Qualifikationen

• Bachelor's degree in Science or Engineering is required.
• Fluent in French and English.
• Proficient with MS Office.
• Strong communication and problem-solving skills are essential.

Aufgaben

• Providing technical assistance and product recommendations.
• Collaborating with global teams and supporting marketing initiatives.

Kenntnisse

French language

English language

Ausbildung

Bachelor's degree in Science or Engineering

Tools

MS Office

Jobbeschreibung

Mainz, Germany

Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We're on the lookout for a

As a key player in our customer support team, you'll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Essential Functions:

• Providing technical assistance and product recommendations
• Collaborating with global teams and supporting marketing initiatives

Qualifications:

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and/or ability required. We're all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer:

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including:

• Company pension scheme
• Hybrid working options (1 day/week)
• Extensive training and development opportunities
• Cycle to Work scheme / Jobbike program
• Company events
• Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.